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Partnering with CIOs Throughout the IT Modernization Journey
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Modernizing IT to be a Key Enabler of Core Business Operations

Over our years of working with the C-suite, we have seen the CIO’s role changing drastically, as their organizations start, or consider undertaking, digital transformation. From being responsible only for IT infrastructure and services, the CIO’s role has now expanded to that of a strategic advisor, business partner, and enabler of new business models. They are now expected to take on corporate strategy responsibilities which will help drive organization-wide innovation and business value. 

Auxis helps CIOs meet these new expectations through our IT modernization services suite. Most CIOs find it challenging to strike the right balance between business innovation and operational excellence. This is mainly due to IT departments, particularly in small and medium businesses, being largely underfunded and understaffed, with little time or resources to support the corporate agenda and the CIO’s revised mandate. To address this, we offer turnkey process and technology management solutions that drive efficiency and innovation across the IT function. 

Leveraging our nearshore services, we provide access to a highly skilled talent pool, lower costs, structured processes, best-in-class tools and ensure optimal utilization of your organization’s IT budget. Through our strong technical partnerships, IT managed services offering, and in-house consulting experience, we help clients transform their IT departments from being in constant firefighting mode to being true enablers of business and empowering CIOs to be strategic advisors.  

83% of CIOs are worried that they will not have sufficient resources to invest effectively in innovation for their organization’s IT infrastructure.

- Source: Lenovo Global Study of CIOs 2023

Key Principles of The Modern IT Organization

We help your IT function achieve seamless day-to-day execution while increasing its ability to focus and deliver on the corporate growth agenda through our IT modernization services. 

Get Out of Being a "Keeping the Lights On" Organization

  • Improve Quality & Client Experience
  • Proactive vs Reactive
  • Cost Savings & Frees up Time

Become a Business Enablement Powerhouse

  • Real-time Analytics
  • IT & Business Process Automation
  • Commercial Mindset

Run IT with a Service Mentality

  • Service Catalogs
  • Process Mindset
  • Flexible Unit Pricing

Establish a Collaborative Ecosystem

  • Internal and External
  • Core and Flex Model
  • Expanded Access to Talent

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IT Managed Services

IT Help Desk

We work with you to understand the specific needs of your business and build a tailor-made service desk support model, bringing you the right combination of people, processes, and technology.

  • Help Desk/Virtual Support Services
  • Desktop/On-Site Technical Support Services/Hardware Depot Management
  • Endpoint Management Services

Infrastructure Management

Our service offerings include remote monitoring, system (Windows, Linux), cloud management, infrastructure applications and network administration, the security around it as well as other ancillary services, such as DBA (Database Administration). ​

  • IT Cloud and Infrastructure Operations Management
  • Digital Workplace Solutions
  • Managed Security

Cloud Transformation Services

Tailored service level agreements to address your unique business challenges and drive measurable results throughout your cloud transformation journey.

  • Cloud Transformation Strategy 
  • Cloud Migration
  • Cloud Managed Services/CloudOps
  • Hybrid Cloud Solutions 

Data Center Managed Services

We monitor and manage your data center seamlessly, whether on-site, in a colocation facility, in the cloud, or in hybrid cloud environments.

  • 24x7 Monitoring
  • Server Management
  • Storage Management
  • Network Management
  • Cloud Management

IT Managed Security Services

Tailor-made security strategies for your business needs encompassing IAM (Identity and Access Management), vulnerability monitoring and management, and overall cloud security. 

  • Cybersecurity Services
  • Security Infrastructure Design 
  • Security Infrastructure Implementations 
  • Managed Security  

RPA Services

Supporting your end-to-end RPA journey, from identifying the best automation candidates to implementation, ongoing management, and expansion.

  • RPA Vision & Strategy
  • Proof of Concept 
  • RPA Expansion & Operating Model Definition 
  • RPA Managed Services 

IT Help Desk

IT Help Desk

We work with you to understand the specific needs of your business and build a tailor-made service desk support model, bringing you the right combination of people, processes, and technology.

  • Help Desk/Virtual Support Services
  • Desktop/On-Site Technical Support Services/Hardware Depot Management
  • Endpoint Management Services

Infrastructure Management

Our service offerings include remote monitoring, system (Windows, Linux), cloud management, infrastructure applications and network administration, the security around it as well as other ancillary services, such as DBA (Database Administration). ​

  • IT Cloud and Infrastructure Operations Management
  • Digital Workplace Solutions
  • Managed Security

Cloud Transformation Services

Tailored service level agreements to address your unique business challenges and drive measurable results throughout your cloud transformation journey.

  • Cloud Transformation Strategy 
  • Cloud Migration
  • Cloud Managed Services/CloudOps
  • Hybrid Cloud Solutions 

Data Center Managed Services

We monitor and manage your data center seamlessly, whether on-site, in a colocation facility, in the cloud, or in hybrid cloud environments.

  • 24x7 Monitoring
  • Server Management
  • Storage Management
  • Network Management
  • Cloud Management

IT Managed Security Services

Tailor-made security strategies for your business needs encompassing IAM (Identity and Access Management), vulnerability monitoring and management, and overall cloud security. 

  • Cybersecurity Services
  • Security Infrastructure Design 
  • Security Infrastructure Implementations 
  • Managed Security  

RPA Services

Supporting your end-to-end RPA journey, from identifying the best automation candidates to implementation, ongoing management, and expansion.

  • RPA Vision & Strategy
  • Proof of Concept 
  • RPA Expansion & Operating Model Definition 
  • RPA Managed Services 

Strong Technology Partnerships

UiPath Partner Gold

Recognized for the last 8 years

IT Managed Services from the Top Destinations of Latin America

With over 25 years of IT managed services experience in the region, Auxis’ nearshore IT modernization services are provided from Latin America’s top locations. Our customers receive critical advantages including time zone compatibility, strong cultural affinity, and highly educated talent with exceptional English proficiency and familiarity of North American operations.  

Costa Rica

Discover the unrivaled #1 global shared services destination for the Americas. With access to top talent, a favorable business environment, and robust infrastructure, Costa Rica is the ideal choice for successful IT services outsourcing.

Colombia

Ranked #1 for availability of skilled talent in Latin America on the IMD World Talent Ranking, Colombia offers a dynamic talent pool, business-friendly environment, and advanced infrastructure, which make it a prime choice for outsourcing IT and business services.   

Supporting Hubs

Our support hubs offer the best quality, technically skilled talent from top nearshoring destinations including Mexico, Argentina, and Guatemala, and use best practices, technology, and innovation to drive continuous process improvement.

Featured Case Study

Client Experiences

The Auxis Difference

Why Auxis as an IT Managed Service Provider?

Auxis boasts a 25+ year track record of partnering with executive teams to help their IT operations achieve peak performance.

A pioneer of nearshore outsourcing, Auxis has been recognized as a Top 100 Global Outsourcer by IAOP (International Association of Outsourcing Professionals) for several consecutive years. Our global delivery platform, based out of the top nearshoring destinations of Latin America, offers top talent, cultural alignment, outstanding English proficiency, time zone compatibility, and 24×7 support. 

As both an advisor and hands-on technology operator, Auxis brings a unique blend of strategic insight and operational expertise. This helps us seamlessly blend sound operational strategy with efficient implementation and gives our clients a clear advantage, versus when they work with conventional consultancies. 

Our IT consultancy expertise and unwavering commitment to continuous process improvement yield not only labor savings but also enhanced business processes, controls, and comprehensive reporting.

Prioritizing metrics and SLAs, Auxis does not just maintain; we elevate your model for predictability, scalability, and measurable advancement to improve client experience. We take a hands-on, results-driven approach to every engagement, and align your business case with tangible business outcomes.  

Auxis brings customized solutions, high-touch service, and end-to-end process transformation capabilities, ensuring exceptional customer experiences real benefits and ROI from every engagement. 

Start Your Modernization Journey Today!

We want to learn more about your organization to help you achieve your business goals.

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Discover how Auxis optimizes performance by modernizing IT infrastructure to become a true business enabler. Complete the consultation form to fast-track your journey towards a business-empowering IT infrastructure transformation.

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