Despite the growth of the nearshore market over the past five to 10 years, information about Latin America remains scarce – and nearly half of North American executives are still unaware of the value it offers as an alternative to the challenges of traditional Asian destinations such as India and the Philippines.
But nearshore outsourcing is on the rise as macroeconomic conditions and changing service demand have enterprises reassessing their global footprints.
Our new report was created to help bridge the knowledge gap about LATAM, developed with Shared Services & Outsourcing Network (SSON) Research & Analytics. It presents findings from a recent SSON survey, offering an important update from the Latin America market study Auxis conducted in 2016.
Download our new report for a deep dive into Latin America’s shared services and outsourcing market – and actionable insights to help determine the best path forward for your organization.
You will learn:
- Functions and processes companies are performing from LATAM vs. globally
- Top shared services locations in the region
- The top markets LATAM supports (spoiler alert: #1 is North America)
- Why satisfaction levels in Latin America (87%) exceed Asia (53%), Europe (64%), and even North America (69%)
- Adoption rates across critical technology vs. other regions
- Cost savings and productivity improvements being achieved in LATAM
- Why reality doesn’t match perception when it comes to LATAM market concerns
- The future outlook of the market
- And more!
