For restaurant brands, maintaining quality standards can be a daunting challenge – with the traditional in-person audit model making it costly and logistically impossible to set foot at every store more than once or twice a year. And that’s if audit teams get there at all. 

Until now. 

Auxis Virtual Audit & Brand Protection Services serves up a revolutionary approach to an outdated process. By merging the power of digital enablement with a nearshore Center of Excellence, we help ensure ideal brand experiences, food safety, and product quality wherever your customers go. 

Leading brands rely on our one-of-a-kind virtual store audit and coaching model to significantly increase store touches, revenue, and customer experiences while lowering costs and operator churn due to unsuccessful franchised stores. A major operator of quick-service brands reported a revenue lift of 8.5-12.5% at our virtually coached stores, overall customer satisfaction scores increasing to 98%, and store touches jumping from 126 to 7,000 per year.   

Dedicated coaching teams trained to your brand standards utilize advanced technology to conduct virtual walk-throughs of store operations – evaluating branding, food handling and preparation, cleanliness, speed of service, and other critical areas. Targeted coaching combines with detailed reporting and follow-ups to close performance gaps.   

Auxis supports your restaurant business with real-time analytics aimed at boosting brand quality and sales. For example, analyzing and measuring audit results to help identify key areas of improvement by market, or gauge correlations between improved audit scores and sales. 

As margin pressures and rising prices make cost control a top-of-mind concern for restaurant brands, our world-class digital shared services solution is geared at boosting your bottom line while lowering the cost of brand protection. We leverage the top-tier talent, outstanding multilingual proficiency, labor arbitrage, and time zone compatibility of the top nearshore markets to reduce costs while significantly increasing performance. 

Fast-changing consumer behavior and intense competition in the restaurant industry have made quality and customer satisfaction table stakes. By driving more frequent store contact and reviews, Auxis Virtual Audit & Brand Protection Services delivers palatable results: increasing revenue, improving customer loyalty, and achieving operational excellence.