Auxis & Grant Thornton join forces to set a new standard for modern advisory.
Auxis & Grant Thornton join forces to set a new standard for modern advisory.
Costa Rica stands out as Latin America’s premier destination for organizations seeking high-value nearshore support. Long-standing political stability and an established business environment make the country a proven hub for modern service delivery. Known for its top-tier educational system, exceptional English fluency, and direct time-zone alignment, Costa Rica offers the skilled talent and real-time collaboration North American businesses require for complex, judgment-driven work.
Auxis Grant Thornton leverages this mature environment to deliver high-performing nearshore operations that integrate seamlessly into your business. Backed by a century of business advisory excellence and 30 years of experience in Latin America, our teams provide the leadership and execution needed to move nearshoring well beyond basic cost reduction.
That transformation is driven by disciplined governance, process optimization, and AI automation embedded into service delivery from day one. The result is a resilient, scalable operation that elevates performance and drives long-term business value.
We design and implement high-impact strategic initiatives aimed at helping CFOs optimize, scale, and modernize their finance operations.
We assist CIOs in maturing and modernizing their IT operations by leveraging best-in-class processes, technologies, and talent to become true business partners.
From Customer Service to HR to other industry-specific functions, we help you establish high-performance business operations.
Modernization is easier said than done. We guide you through your end-to-end digital transformation journey, including Intelligent Automation, Analytics, Cloud, and more.
84% of shared service centers in Costa Rica support North American businesses, with more than 60% supporting multiple business functions, according to data from CINDE and the Chamber of High Technology Corporate Services in Costa Rica. As pioneers of the nearshore outsourcing model, Auxis’ long-established service delivery center in San José continues to stand out as one of the most robust models in Latin America. Our nearshore platform is recognized annually on IAOP’s elite Outsourcing Global 100 list and was named a “Major Contender” on Everest Group’s Finance and Accounting Outsourcing (FAO) PEAK Matrix® Assessment.
With close proximity to the U.S., nearshoring to Costa Rica offers real-time collaboration and communication through similar time zones and convenient, direct flights to North America’s major cities from San José’s Juan Santamara International Airport, ranked by Skytrax as one of the top-rated airports in LATAM and the world. Our Global Delivery Center is strategically located within the famous América Free Zone (AFZ) business park, a world-class business community that offers attractive tax benefits and incentives to our clients. AFZ sits at the convening point of three major cities with the highest concentration of qualified workforce – Alajuela, Heredia, and San José – making us well placed to attract top talent.
The World Economic Forum ranked Costa Rica #1 in LATAM in terms of workforce skills and education quality. Our Costa Rica teams ensure outsourcing doesn’t sacrifice performance, bringing the certifications, industry accreditations, and deep experience supporting transactional to complex, high-value functions. Costa Rica is a preferred shared services destination for companies seeking the high-level talent and critical thinking skills needed to outsource judgment-intensive activities like finance’s financial planning & analysis or healthcare’s revenue cycle management functions.
Costa Rica boasts the second-highest English proficiency in Latin America, according to TOEFL (Test of English as a Foreign Language) scores, and LinkedIn data shows that more Costa Ricans select English as a spoken language than any other LATAM country. Companies across industries also look to Costa Rica’s highly educated workforce for multilingual proficiency. Auxis teams provide quality service in English, Spanish, Portuguese, German, Italian, French, Russian, Korean, Arabic, Thai, Japanese, and more.
Costa Rica’s government is deeply committed to building a deep talent pool, with government-sponsored educational programs ensuring a steady flow of talent for critical business functions. For example, accounting programs incorporating internships start at the high school level, guiding thousands of highly experienced workers to graduate with accounting degrees each year. The government has also partnered with multinational tech corporations to create IT scholarships and educational programs that have Costa Rica’s digital labor force expanding at an annual rate of 17%, according to CINDE data.
Cultural differences contribute to the failure of more than 70% of international ventures, according to a Business Standard report. Costa Rica’s geographic proximity and common European root drives close alignment with U.S. culture, work approach, and overall values – enabling efficient communication and easy rapport that allow Auxis to function as a true extension of your team. With more than 350 multinational organizations operating across the country, Costa Rica also offers deep familiarity with North American business practices – supporting the professional judgment integral to quality service delivery.
Costa Rica offers competitive tax incentives aimed at attracting foreign investment and facilitating the creation of new, innovative companies. Flexible labor laws allow operations to easily adjust to U.S. work hours, holidays, 24×7 shifts, and more. Dubbed the Silicon Valley of Latin America, Costa Rica is also one of the most tech-savvy countries throughout South and Central America, attracting a solid network of incubators and investment funds that augment its innovative ecosystem. As a result, Costa Rica delivers quick access to highly qualified resources with specialized skillsets like intelligent automation, analytics, and cybersecurity that can be difficult or expensive to hire at home.
With a modern telecommunications infrastructure offering fast broadband speeds, submarine fiber optic cables on both coasts delivering 100% redundancy, and one of the highest internet and mobile phone penetration rates in LATAM, nearshoring to Costa Rica provides a stable platform for connecting to global markets and supporting a hybrid workforce. With the government continuously investing in infrastructure projects to improve connectivity, Costa Rica has also been a leader in adopting new technologies like cloud computing.
Costa Rica is consistently ranked as the safest country in Latin America by travel industry leaders and the Global Peace Index. The only country in Latin America without a military, it is recognized worldwide for its political stability, democracy, low crime rate, and peace – all good for doing business within its borders.
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Costa Rica is home to a highly educated, multilingual talent pool, ranking among the top 10 shared services destinations worldwide in Deloitte’s Global Shared Services & Outsourcing Survey. It is recognized as the most mature shared services hub in Latin America, with over 350 multinational organizations operating business support centers in the country. Its robust infrastructure, political stability, and alignment with U.S. time zones and business culture make it ideal for real-time collaboration and consistent, high-quality service delivery.
Outsourcing to Costa Rica provides access to a skilled, English-proficient workforce, strong IT infrastructure, and a stable, business-friendly environment. Its geographic and time zone proximity to the U.S. enables real-time collaboration, while cultural alignment and strong employee retention improve service quality and continuity.
Costa Rica offers closer time zone alignment, stronger cultural compatibility with the U.S., and easier real-time collaboration than offshore locations like India or the Philippines. It also has lower turnover rates, higher English proficiency, and more neutral accents in customer-facing roles, making it ideal for high-touch, agile operations.
Costa Rica supports a wide range of outsourced services, including finance and accounting, IT support, customer service, and intelligent automation. Its mature shared services sector is especially strong in delivering complex, multi-functional business processes for North American clients. It is also the #1 HR outsourcing destination, providing talent with the same level of experience and expertise you can find in the U.S. due to the abundance of companies that already maintain operations. Most recently, it was recognized among the top markets in Latin America on CBRE’s latest Scoring Tech Talent report.
Nearshoring to Costa Rica offers significant cost savings compared to onshore operations, often reducing labor expenses by 30-50% while maintaining high service quality. Productivity gains from optimization and automation typically add another 10-20% to cost savings. Proximity to the U.S. also lowers travel and management costs, making it a cost-effective alternative without sacrificing collaboration or control.
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Are you intrigued by all Costa Rica has to offer your business? Auxis can help.
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An Overview of The Shared Services & Outsourcing Sector in Costa Rica
