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A group of professionals discusses emerging Latin America tech talent trends highlighted by a digital map of the region

What’s Driving the Latin America Tech Talent Boom?  

Editorial Board

Author

Ed Velasquez

https://www.linkedin.com/in/edvelasquez/
ed.velasquez@auxis.com

ITO Senior Service Delivery Manager

2026 Tech Talent Trends: The State of IT Outsourcing in Latin America 

Table of Contents

    In brief:

    • 93% of technology leaders say their teams lack the people and capabilities needed to meet business priorities in 2026.
    • Latin America tech talent is powering one of the world’s fastest-growing tech hiring markets while leading global growth in AI course enrollment.
    • Real-time collaboration demands are driving a shift toward multi-location IT models, with 65% of organizations evaluating LATAM looking to complement offshore delivery.
    • Only 34% of organizations cite cost reduction as their primary outsourcing objective as IT leaders increasingly prioritize total business value over labor arbitrage.

    As businesses race to modernize with AI, access to skilled technology talent has become one of the biggest barriers to transformation. Latin American tech talent is emerging as a strategic solution, helping organizations meet growing demand for expertise across rapidly evolving areas including AI, cloud, cybersecurity, data science, and software development.

    The pressure on technology leaders is intensifying:

    • 75% of boards have approved major AI investments (Grant Thornton 2026 AI Impact Survey)
    • 92% of organizations acknowledge their AI initiatives are underperforming (Grant Thornton)
    • 93% of technology leaders say their teams lack the people and capabilities needed to meet business priorities in 2026 (Robert Half 2026 research)
    • Cybersecurity staffing shortages increase the average cost of a data breach by $1.79 million (IBM Cost of a Data Breach 2026 report)
    • IT salaries in the U.S. are expected to rise as much as 10% this year as organizations compete to secure the right talent (Addison Group 2026 Workforce Planning Guide)

    To address these challenges, organizations are looking beyond traditional talent pipelines – and Latin America stands as the No. 1 up-and-coming technology hiring market for U.S. companies, according to CBRE’s 2025 Scoring Tech Talent report. The region combines a deep and rapidly growing technology workforce with competitive costs, real-time collaboration, and strong cultural alignment.

    This article explores the tech talent trends driving demand in Latin America – and why IT leaders are increasingly turning to the region for the skills and capacity needed to accelerate IT modernization.

    For a deeper dive into why Latin America has emerged as one of the world’s fastest-growing tech talent hubs, download our 2026 Tech Talent Trends: The State of IT Outsourcing in Latin America report.

    Key trends driving the growth of tech hubs in Latin America

    Traditionally, IT outsourcing centered on routine, standardized activities like Level 1 help desk and infrastructure management, providing clear opportunities to optimize costs through the scale and labor arbitrage of large offshore delivery centers.

    Today, enterprise IT priorities are changing: Organizations are increasingly outsourcing higher-value, time-sensitive work such as AI enablement, cybersecurity operations, and advanced service desk support. These require specialized expertise, rapid decision making, and closer integration with internal business and technology teams.

    As a result, organizations are rethinking how they evaluate global sourcing strategies – placing greater emphasis on proximity, collaboration, and the ability to support complex work. IT leaders now rank proximity as the No. 1 reason for choosing an outsourcing provider because it reduces operational challenges, even when lower-cost options are available in more distant locations (Computer Economics’ latest IT Outsourcing Statistics report).

    Key attributes for selecting an IT service provider include physical proximity and data residency highlighting Latin America's tech talent.

    This evolution is fueling demand for nearshore IT outsourcing in Latin America.

    Latin America shared services now deliver IT and intelligent automation processes at significantly higher rates than their global counterparts (64% vs. 32% and 59% vs. 28%, respectively).

    Source: SSON/Auxis Grant Thornton State of the GBS and Outsourcing Industry in Latin America report

    The following trends explain why the region is becoming increasingly important to enterprise IT strategies:

    1. AI is redefining enterprise IT talent requirements

    With 75% of IT work expected to be performed by humans augmented with AI by 2030 – and 25% by AI alone (2025 Gartner CIO survey) – AI is no longer experimental. It is becoming embedded into the core fabric of IT operations.

    Yet many organizations struggle to move beyond AI pilots or show tangible business value, often because they lack the specialized skills and expertise needed to operationalize AI at scale.

    As AI adoption accelerates, the technology talent organizations need is changing, too: New roles are emerging to develop, implement, and oversee AI systems, while traditional IT roles increasingly require expertise across multiple disciplines such as cloud and cybersecurity.

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    As a result, IT leaders now need strategic partners that can help build intelligent operations – merging AI, people, and operational expertise to continuously improve performance, accelerate innovation, and adapt to changing business needs.

    A new generation of IT outsourcing providers is emerging that can support end-to-end modernization by combining advisory, technology implementation, and operational execution into a single operating model – optimizing processes, identifying the highest-value automation opportunities, and embedding AI into day-to-day operations to accelerate business outcomes and reduce execution risk.

    Beyond AI, enterprise priorities such as cloud engineering, cybersecurity, platform modernization, and enterprise IT support also demand specialized and ever-evolving skills that remain difficult and expensive to build internally.

    As a result, organizations are expanding their search for technology talent into new hiring markets – evaluating sourcing partners based on their ability to provide specialized expertise, support increasingly complex IT operations, accelerate transformation, and augment internal capabilities at scale.

    Meeting these evolving talent needs requires access to deep pools of experienced technology professionals – making workforce development a strategic differentiator for nearshore destinations.

    Latin America has invested heavily in building an extensive ecosystem of IT shared services capabilities. Three of the top five reasons organizations point to as the region’s greatest value over Asia and Europe on the chart below are related to talent quality.

    81% of organizations cite LATAM’s ability to deliver complex processes as a key advantage over Asia and Europe – reflecting its depth of skilled, high-quality talent.

    Source: SSON/Auxis Grant Thornton State of the GBS and Outsourcing Industry in Latin America report

    Bar chart illustrating the importance of various factors influencing the rise of Latin America tech talent highlighting key trends

    2. Continuous investment is building AI-ready IT talent in Latin America

    IT’s talent shortage is evolving. What was once primarily a workforce gap has become a shortage of specialized tech skills and practical experience – driven by escalating cyber risk, the growing complexity of IT environments, and the constantly-evolving nature of AI, automation, and data technologies.

    Bar graph displaying the percentage of organizations understaffed in key tech areas highlighting AI  ML at 47

    Latin America has steadily built one of the world’s fastest-growing technology workforces. Hiring tech talent internationally continues to grow at double-digit rates across regional markets, including Colombia, Mexico, Argentina, Chile, and Brazil, according to Deel’s Global Hiring Report.

    Today, Latin America is home to an estimated 4-6 million technology professionals – including more than 2 million software developers, Statista reports.

    But scale isn’t the only advantage. Sustained investment from universities, employers, governments, and multinational tech companies is accelerating the development of AI, cloud, cybersecurity, and other enterprise IT skills needed to support AI initiatives and broader IT modernization.

    That investment is translating into measurable growth of key tech capabilities. AI course enrollments across LATAM increased 425%, according to Coursera’s 2025 Global Skills Report – significantly outpacing Europe (116% growth) and Asia (132%). At 106%, LATAM’s cybersecurity learning also grew faster than other regions, reflecting rapidly expanding expertise in business-critical technology disciplines.

    This is helping expand both the scale and sophistication of IT talent in Latin America. The result is a growing pipeline of AI-ready professionals with the technical expertise and enterprise experience organizations need to support modern IT operations.

    Latin America Tech Talent Landscape:
    Key Markets, Skills, and U.S. Alignment

    Country Annual STEM graduates Key technology strengths Primary hubs U.S time zone alignment – ET
    (*range based on DST)
    Brazil 249,100+ AI, fintech, data science, and software engineering São Paulo, Rio de Janeiro, Belo Horizonte 1-2 hours ahead
    Mexico 220,300+ Enterprise IT operations, software engineering, AI, and cloud engineering Mexico City, Guadalajara, Monterrey 1-2 hours behind (varies by location or DST)
    Colombia 82,000+ Enterprise IT operations, cloud engineering, software engineering, AI, and cybersecurity Bogotá, Medellín, Cali Same or 1 hour behind
    Costa Rica 8,170+ Enterprise IT operations, cloud engineering, cybersecurity, and AI San José, Heredia, Cartago, Alajuela 1-2 hours behind
    Argentina Not available Software engineering, cloud engineering, and DevOps Buenos Aires, Córdoba, Rosario 1-2 hours ahead

    Sources: Organisation for Economic Cooperation and Development (OECD), Randstad 

    3. Real-time collaboration demands are driving the shift to hybrid delivery models

    As enterprise IT becomes more distributed, complex, and AI–driven, organizations are rethinking how global delivery models are structured. While traditional offshore delivery remains highly effective for standardized, high-volume IT processes, many AI, cloud, and cybersecurity initiatives require greater agility and tighter integration with internal teams than distant delivery models can typically provide.

    At the same time, geopolitical uncertainty and saturated talent markets in many offshore locations are exposing the risks of relying on a single delivery region.

    Hybrid operating models have emerged as the preferred approach for many IT organizations – blending in-house teams, nearshore and offshore delivery centers, and AI-enabled platforms into a resilient operating model. IT leaders gain greater flexibility to balance cost, talent availability, geopolitical climate, and business priorities while adapting more quickly to changing needs.

    Market data confirms the shift: Tholons’ 2025 Top 10 GCC/GBS Trends Report predicts 50% of companies will adopt hybrid sourcing models that include nearshoring by the end of 2026, driven by the need for greater agility and resilience.

    Organizations are increasingly using Latin America to expand existing operations in Asia and Europe – combining offshore scale with nearshore responsiveness for more business-critical IT work.

    65% of organizations evaluating Latin America are looking to complement or diversify existing operations in Asia or Europe to support more complex processes or lower operational risk.

    Source: SSON/Auxis Grant Thornton State of the GBS and Outsourcing Industry Report in Latin America

    Latin America’s geographic proximity allows nearshore teams to collaborate throughout the U.S. workday, making the region particularly well-suited for time-sensitive, judgment-intensive, or advanced IT functions that require rapid communication and urgent issue resolution. This is especially valuable during complex AI initiatives or major incident management, where real-time coordination with client teams can meaningfully accelerate innovation or reduce resolution times.

    Time zone alignment also reduces the high attrition and recruiting challenges that occur when offshore remote teams are forced to work overnight schedules that align with U.S. business hours, helping improve workforce stability, continuity, and service quality. The lower attrition rates in nearshore teams further help preserve institutional knowledge over time – directly impacting service quality and continuity.

    Latin America’s language and cultural alignment strengthen collaboration as well. Strong English proficiency and neutral accents reduce communication barriers – making it easier to integrate nearshore talent as a seamless extension of core teams.

    Costa Rica, for example, trails the U.S. by just one point on the latest ETS TOEFL iBT English proficiency assessment – underscoring its ability to seamlessly support North America-facing operations.

    English proficiency scores highlight leading LATAM destinations showcasing Uruguay's top score of 92.

    English proficiency is often strongest in the metropolitan areas that anchor Latin America’s technology and shared services sectors. In Colombia, for example, the country’s overall score of 480 on the 2025 EF English Proficiency Index understates proficiency levels in its largest talent hubs:

    Map highlighting tech talent scores in Colombian cities showing Barranquilla Bucaramanga and Medellín leading with high ratings

    As organizations place greater emphasis on integrated operating models, cultural alignment also becomes increasingly important. More than 70% of international ventures fail due to cultural misalignment impacting service quality.

    A shared Western cultural heritage and decades of serving North American multinational organizations have helped align Latin America’s shared services industry with U.S. business practices, communication norms, and operational expectations. Nearly 70% of organizations rank cultural affinity as LATAM’s greatest value over Asia and Europe on the SSON/Auxis Grant Thornton State of the GBS and Outsourcing Industry in Latin America report.

    Today, 84% of LATAM shared services centers support North American operations, making it the region’s largest market.

    Source: SSON/Auxis Grant Thornton State of the GBS and Outsourcing Industry in Latin America report.

    Combined, these advantages make Latin American tech talent an increasingly strategic component of hybrid IT delivery strategies – helping U.S. companies combine offshore savings with the responsiveness, business alignment, and agility needed for today’s AI-driven enterprises.

    Get the “2026 Tech Talent Trends: The State of IT Outsourcing in Latin America” report

    Learn the other LATAM tech talent trends reshaping workforce strategies and contributing to the region’s rise as an IT talent hub – and take a deeper dive into the trends above.

    Download our 2026 Tech Talent Trends report to learn:

    • How AI is changing IT talent needs – and why Latin America is rising as a strategic source
    • What’s fueling the rapid growth of LATAM’s skilled technology workforce
    • How the leading and emerging tech hubs in Latin America compare on talent, scalability, and digital capabilities
    • Why LATAM talent is becoming essential to hybrid global delivery strategies
    • The factors reshaping today’s IT sourcing decisions

    Ready to explore how nearshore IT outsourcing can support your business’s tech talent needs? Schedule a consultation with our experts or visit our resource center to learn more about our IT nearshore capabilities and client success stories.

    Frequently Asked Questions

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    https://www.linkedin.com/in/edvelasquez/
    ed.velasquez@auxis.com

    Written by

    ITO Senior Service Delivery Manager

    With over 25 years of experience leading technology operations for service providers, pharmaceutical companies, and healthcare organizations, Ed specializes in the design, sale, delivery, and support of cloud infrastructure and cybersecurity solutions. Originally from Panama, Ed spent time in Pennsylvania before settling in South Florida. Ed is known for building high-performing teams that consistently achieve outstanding results. A leader driven by a commitment to quality service and a passion for innovation, outside of business Ed’s greatest passion is his loving family.

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