HR is being asked to do more than ever — support AI adoption, close skills gaps, elevate employee experience, and drive data-driven decision-making — while still running day-to-day operations.
But there’s a gap. Gartner reports 75% of HR leaders say their managers are overwhelmed, and 55% say their technology isn’t keeping pace. As a result, organizations are rethinking how HR work gets done.
Our latest report explores the trends reshaping HR outsourcing in 2026 — from AI-enabled service delivery and transformational partnerships to the rise of nearshore hubs like Costa Rica, widely recognized as the #1 HR outsourcing market for North America.
Download now to see why outsourcing is evolving from a cost lever into a core component of scalable, AI-ready HR operating models.
Download the report to learn:
- Why fewer than 10% of HR functions achieve true functional excellence
- How outsourcing is closing HR’s AI execution gap
- Why nearshore and multi-location models are becoming core HR strategy decisions
- How transformational outsourcing is replacing transactional models
- Why outsourcing is key to scaling workforce intelligence
