Modern IT Operations

Helping CIOs through their modernization journey


IT is no longer just a support function but a key enabler of core business operations.

With digital transformation well underway, CIOs are under increasing pressure to expand their roles into business strategy responsibilities helping drive innovation and business value. Still, 80% of CIOs agree that it’s challenging to find the right balance between business innovation and operational excellence.

Unfortunately, most IT organizations are in “firefighting” mode and commonly spend 75% to 80% of their time on “keeping the lights on”, leaving very little time or money for the essential task of supporting the corporate agenda. In addition, finding the right skills to support digital transformation and other elements of the IT agenda such as cloud and security are also a continuing problem for many IT leaders.

IT Organizations should be focusing their time on projects that enable their commercial operations while leaving the day-to-day operations to a trusted and skilled partner like Auxis.

Most IT organizations are in firefighting mode and commonly spend 75% to 80% of their time on keeping the lights on”


Key Principles of The Modern IT Organization

We help IT organizations deliver seamless day-to-day execution while increasing their ability to focus and deliver on the corporate growth agenda through our IT modernization services.

Powered By:

Process Culture

Strong Governance

Re-Skilled Workforce

Digital Transformation

Innovation Orientation

Trusted Partnerships

Auxis' Modern IT Services

Remote Help Desk

  • Access Management
  • Triage with 3rd Party Vendors

Infrastructure Management

  • Server Management
  • Network Management
  • Storage Management
  • NOC
  • Cloud Operations

Cloud Transformation

  • Strategy
  • Migration
  • Operations Management


  • Ready to deploy highly skilled DevOps teams
  • 24 x 7 DevOps support

App Development

  • Mobile: Android & IOS
  • Java
  • .Net

Database Operations

  • Database Administration
  • Database Backup and Recovery
  • Performance Monitoring


  • Security Risk Management Assessment
  • Security Design
  • Security Implementation
  • Security Management
  • CISO as a Service


  • Design
  • Implementation
  • Management

The Auxis Difference


24+ year track record partnering with CIOs to achieve Peak Performance in IT Operations

24+ Year Track Record


Flexible delivery models including consulting or outsourcing based on your needs

Flexible Delivery Models


Real-world, practical perspective that comes from being both an Advisor and a ITO Operator

Unique Perspective


Tenured, hands-on executives with a strong mix of industry and professional services experience

Hands-On Executives


Best-in-class technologies leveraging automation tools in the ITIL process framework

Best-In-Class Technologies


Cost-effective & convenient delivery platform from Costa Rica, the #1 Nearshore Destination

Nearshore Center in Costa Rica

Strong Technical Partnerships

Pioneers of Nearshore Outsourcing

In 2005, Auxis Outsourcing Practice was established at the request of our consulting clients. At first, we started with a U.S. based model, and later in 2009 we expanded our platform to Costa Rica, consistently ranked as the number one Nearshore Outsourcing destination of the Americas.

IAOP 2021 logo (1) (1)

Trusted by Leading Organizations from Mid-Market to Enterprise

Auxis' Modern IT Operations Success Stories

Help Desk

Auxis Implements a World-Class It Help Desk Outsourcing Platform Supporting Over 25 Different Countries Across North America and Europe in 4 Different Languages.

IT Managed Services

Learn how Auxis helps Unilode with the digital transformation of its IT and network infrastructure and finishes 6 weeks ahead of schedule.

Cloud & DevOps

Auxis Completes Cloud Selection, AWS Migration & Operations for Fortune 500 Retailer

IT Outsourcing

Learn how Auxis built an effective Robotic Process Automation roadmap and helped this leading retailer to improve its process efficiencies and cost for Its accounts receivable (AR) operations

IT Managed Services

Learn how Heartland Automotive Services increased productivity with 24x7x365 access to Help Desk services through Auxis’s Delivery Center in Costa Rica.


Explore how we helped a $2.4B healthcare organization achieve 66% touchless AP Automation with a combination of Uipath RPA, Ephesoft Intelligent Data Capture.


We want to learn more about your organization to help you achieve your business goals


Not Ready for a Consultation? Leverage our Resources Library