CIOs and IT executives are under increasing pressure to expand their roles into business strategy responsibilities, identifying new areas of growth and profitability. To overcome these challenges they need to transform their traditional IT support models and become more agile, cost-effective, and innovative. Outsourcing has played a key role in this transformation and continues to gain popularity for both enterprise and mid-market organizations enabling IT organizations to move away from tedious tasks that don’t directly add value to the business.
Auxis IT Outsourcing services go beyond cost savings helping you evolve into a true modern IT organization. We help you transform the way your IT department operates to be run like a business where IT is manageable, accountable, innovative, and flexible.
KPMG State of the Outsourcing, Shared Services & Operations
We help you run your entire Technology Infrastructure Operations, from supporting all your end users, all the way up to managing and operating your data centers, cloud and security needs.
Auxis has a 25+ year track record of successfully helping executive teams turn around and achieve High-performance IT organizations.
25+ Year Track Record
Our delivery center is located in Costa Rica, the #1 Nearshore Outsourcing destination with quick direct flights to all major US airports. We offer 24x7x365 support and outstanding English skills within the US same time zone.
Close to Home
We have a unique perspective that comes from being both an advisor and a hands-on technology operator.
We leverage automation tools in the ITIL process framework
Best in Class Technologies
Our consulting arm and continuous process improvement mindset will ensure you get more than labor savings: improved and standardized processes, controls, and reporting.
We place a high premium and strong focus on metrics and SLAs. We're committed to not just "maintaining" SLAs, but to making your current model more predictable, scalable, and measurable.
Customized, flexible, and high-touch model that translates into great customer service.
Proven IT outsourcing services model with clients across the United States in multiple industries.
In 2005, Auxis Outsourcing Practice was established at the request of our consulting clients. At first, we started with a U.S. based model, and later in 2009 we expanded our platform to Costa Rica, consistently ranked as the number one Nearshore Outsourcing destination of the Americas..
U.S. Labor Savings Report for IT:
Creating Value with Nearshore Outsourcing from Costa Rica
ITO in Aviation
Learn how Auxis helps Unilode with the digital transformation of its IT and network infrastructure and finishes 6 weeks ahead of schedule
ITO in Automotive
Learn how Heartland Automotive Services increased productivity with 24x7x365 access to Help Desk services through Auxis’s Delivery Center in Costa Rica.
ITO in Retail
Learn how a fortune 50 retailer leveraged Auxis as a key DevOps support partner to improve their cloud DevOps automation.
ITO in Digital Media
Auxis implements a world'class IT Help Desk Outsourcing Platform supporting over 25 countries across North America and Europe in 4 different lenguages.
This is professionalism from top to bottom in Auxis. Whether it's dealing with my global service desk supervisor on a daily basis or it's dealing with the service desk agent. What we see is that professionalism and that willingness to help is what came across and really sold it for me for Costa Rica."
Global Head of IT & Application Support
Having a partner like Auxis who can effectively take on IT operations gives me the capacity to spend more time on understanding both the tactical and strategic needs of the business...”
Head of IT & Information Security
Heartland Automotive Services
With Auxis now handling the day to day IT operations, it’s freed up a lot of time for us to step out of the weeds and really focus on how we take our organization from good to great”
Chief Information Officer
Unilode Aviation Solutions
The culture of Auxis is always do what they say they will do and deliver the solution”
Chief Information Officer
Applica Consumer Products
If you are not ready for a consultation but you would like to learn more about best practices and trends in IT operations, check out these resources:
Read our IT outsourcing case study and discover how Auxis continues to deliver trusted IT outsourcing services that maximize performance and scalability.
Discover patch management best practices every organization should know.