In today’s digitally disrupted market, sustainable growth requires constant innovation, speed to market and a new operating model that is anchored around your customers.
As a result, more and more organizations are turning to trusted BPO companies to bring the expertise and focus to manage and transform their back-office with greater resiliency and flexibility.
With over 25 years of business transformation experience, Auxis BPO Services provide the ideal combination of best-in-class talent and automation to maximize the performance of your operations while your internal team is freed up to focus on your core competencies.
With dedicated teams built for our customers, our BPO services include a combination of back office and front office functions.
We provide end-to-end finance outsourcing services including Accounts Payable, Accounts Receivable & General Accounting.
From order processing to customer support, billing and collections, we take care of your clients through their end-to-end journey.
Our HR services include a combination of HR Help Desk, Employee Administration, Recruiting and more.
As pioneers of nearshoring, Auxis’ BPO services are provided from the top outsourcing locations in Latin America so our customers can benefit from the advantages of working under the same time zone, strong cultural affinity and proven talent working with North American operations.
With strong English skills, access to all major US cities, and superior talent used to working with US GAAP, it’s no wonder Costa Rica is the #1 Nearshore Services Destination.
#1 Nearshore Outsourcing Destination
We go beyond labor arbitrage, using strong SLAs, automation (RPA), technology, and analytics to drive continuous process improvement to our outsourcing clients.
Performance – Driven Focus
We leverage your systems and introduce RPA, workflow tools, and other custom developments.
24+ years leading business transformation initiatives from midmarket to large enterprise across a wide range of industries
Business Process Optimization Experts
95% client renewal rate and NPS scores that exceed the world’s largest customer service outsourcing companies
Strong Customer Satisfaction
Auxis can provide a suite of automation tools that “plug into” your current systems and processes to increase operational performance
Robust Technology Partnerships
Footwear Company Migrates Customer Service to Auxis Nearshore Model
Global Footwear Client Achieves 30% Savings Outsourcing Customer Service to Auxis Nearshore Model.
TigerDirect gains over 60% in Labor Savings in Back Office Operations
Learn how TigerDirect Achieved More than 60% in Labor Savings and Efficiencies in Back Office Operations.
Ecommerce Leader Outsources AP to Better Scale and Support Hyper-Growth
Read our Accounts Payable Outsourcing Case Study to find out how a Fast-Growth Ecommerce Leader Leveraged Auxis to Scale and Optimize its AP function.
Auxis Implements Shared Services for a Manufacturing Company in Costa Rica
Auxis implemented shared services in manufacturing to centralize operations and optimize processes through automation.
Download this whitepaper and find a detailed approach to using benchmark data to identify opportunities for improvement in your Finance & Accounting organization.
Understand the difference between KPIs and SLAs, and learn the most common Service Level Agreement Metrics in F&A and Customer Service.
US Labor Savings Report
Download this report to unveil the savings opportunity of outsourcing key accounting positions from US to Costa Rica, the #1 Nearshore Destination.
Read our blog to learn 8 key considerations for choosing the right outsourcing partner and set up your business for success.
If you are interested in learning more about enhancing the customer experience while holding the line on costs, we invite you to watch this video.
In this blog, Auxis’s expert debunks common outsourcing myths and explains why big outsourcing companies are not always the best options.