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BPO Services That Deliver Value Beyond Cost Savings

Bringing nearshore talent and AI workflows to the modern digital enterprise

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Focus on Your Core Competencies While Auxis Business Process Outsourcing Services Takes Care of the Rest

Amid persistent labor shortages, rising costs during economic uncertainty, and accelerating AI demands, organizations face intense pressure to drive greater productivity. Auxis Grant Thornton delivers turnkey BPO solutions powered by dedicated nearshore teams that integrate directly into your workflows—building scalable, efficient operations across critical business functions. 

Backed by a 30-year track record as a nearshore pioneer, our delivery model connects a market-leading nearshore platform in Latin America with ability to expand globally as your business demands. Working directly in your time zone, our bilingual teams provide the cultural alignment, strong communication, and critical thinking required to manage complex, judgment-intensive workflows alongside core transactional processes. 

By embedding AI, automation, and continuous process improvement into everyday delivery, we elevate how your operations perform over time. You gain the agility, visibility, and high-caliber talent needed to scale your business—helping improve service quality, accelerate transformation, and create lasting business value. 

52% of executives outsource critical business functions, seeking new capabilities, business and operating model shifts, the ability to keep pace with technology and regulations, and cost reductions.

- Source: Deloitte Global Outsourcing Survey 2022

Our BPO Services

Auxis delivers customized solutions for back office functions and front office support, offering a wide range of high value-added outsourcing services that include:  

Finance & Accounting

We provide end-to-end finance and accounting outsourcing services including accounts payable, accounts receivable, general accounting, and more.

Customer Service

From order processing to customer support, billing, and collections, we take care of your clients through their end-to-end journey.

Human Resources

We help alleviate the overwhelming number of HR administrative tasks, providing services including payroll administration, HR help desk, leaves and accommodations administration, new employee administration, reporting, and more.

Healthcare Revenue Cycle Management

From insurance pre-authorization to claims processing and collections, we provide end-to-end RCM support for healthcare organizations.

Loan Operations

Our financial services cover the entire loan processing journey, from back-end activities like opening and managing customer applications to front-facing customer support.

Other Business Operation Services

Many industries and clients have other unique business processes that are also ideal candidates for outsourcing with Auxis. Let’s connect to discuss your specific needs.

Digital Transformation

In support of our front- and back-office outsourcing services, we provide a full suite of digital transformation and intelligent automation solutions to optimize your business operations.

Finance & Accounting

Finance & Accounting

We provide end-to-end finance and accounting outsourcing services including accounts payable, accounts receivable, general accounting, and more.

Customer Service

From order processing to customer support, billing, and collections, we take care of your clients through their end-to-end journey.

Human Resources

We help alleviate the overwhelming number of HR administrative tasks, providing services including payroll administration, HR help desk, leaves and accommodations administration, new employee administration, reporting, and more.

Healthcare Revenue Cycle Management

From insurance pre-authorization to claims processing and collections, we provide end-to-end RCM support for healthcare organizations.

Loan Operations

Our financial services cover the entire loan processing journey, from back-end activities like opening and managing customer applications to front-facing customer support.

Other Business Operation Services

Many industries and clients have other unique business processes that are also ideal candidates for outsourcing with Auxis. Let’s connect to discuss your specific needs.

Digital Transformation

In support of our front- and back-office outsourcing services, we provide a full suite of digital transformation and intelligent automation solutions to optimize your business operations.

The Power of Auxis’ Hybrid Delivery Model

Our BPO approach helps build positive momentum faster and accelerate ROI realization.

Capture Labor
Arbitrage Savings

25% - 50%

Capture 1:1 Labor Arbitrage Saving by Nearshoring

RE-Invest Savings to Fund Optimization Efforts

Self Fund

RE-Invest a portion of Labor Savings to fund the investments in new tools

Digital
Transformation

15% - 40%

Capture Efficiencies gained from process improvement and automation (e.g RPA, Operational Analytics, etc.)

The Auxis Grant Thornton Difference

Leveraging our extensive experience as advisors, BPO operators, and industry veterans for more than 25 years, we bring unmatched insights into the best practices and operational strategy for achieving breakthrough performance faster and more cost-effectively. With end-to-end process transformation capabilities and innovative technology solutions, we excel at optimizing your business operations so you can focus on your core competencies. 

We are nearshore outsourcing pioneers, recognized annually on IAOP’s Outsourcing Global 100 list, and continue to stand out as one of the only market leaders with a robust nearshore model. Our global delivery platform in top Latin American hubs like Costa Rica and Colombia combines significant labor arbitrage with high-quality talent, cultural alignment, outstanding English proficiency, and time zone compatibility – driving the real-time communication and collaboration needed to support processes across your value chain. 

Our location in top nearshore markets ensures outsourcing doesn’t sacrifice performance. Partnering with Auxis delivers a deep bench of highly educated talent, helping you beat labor shortages with subject matter expertise and certifications across critical business functions. Our higher-level talent also provides the critical-thinking skills needed as organizations start to outsource more complex, judgment-intensive processes. We further enhance your operations with instant access to high-quality resources with specialized skillsets like analytics, automation, and cybersecurity that can be difficult or expensive to hire at home. 

We understand the unique demands of your industry – and we tailor our solutions to meet your distinctive needs. Whether that means healthcare revenue cycle management processes that merge efficiency with HIPAA compliance, collections models that help CPG companies meet the billing demands of big box retailers, virtual audit and brand protection services for restaurants, or other industry-specific services, we provide practical solutions that help you build modernized, cost-effective operations for your industry. 

We take a business-led approach to technology innovation in your business operations, strategically layering intelligent automation, machine learning, advanced analytics, and more to enable agile decision-making and support your greater organizational goals. At a time that most digital transformation efforts fail, we bring the skills, resources, and experience to ensure effective implementation, sustainable improvements, and organizational adoption. 

We tailor our nearshore business process outsourcing services to match the challenges and opportunities unique to your business. Through our high-touch delivery model and flexible, results-driven approach, we become an extension of your team – optimizing processes, elevating operational visibility, boosting accuracy and compliance, and holding ourselves accountable for value realization.

At Auxis, we believe that your success is our success. As a strategic partner to your business, we go beyond operational support, working as an equal partner to understand what you need to futureproof your operations and set the stage for long-term growth. 

Trusted by Leading Organizations from Mid-Market to Enterprise

Badge showing IAOPs 2024 Global Outsourcing 100 recognition Text reads Recognized within the IAOP 2024 Global Outsourcing 100 Since 2015 The design features a circular emblem with vertical blue bars and the IAOP logo in the center
Recognized as part of the IAOP Outsourcing 100 highlighting excellence in outsourcing since 2015

Nearshore Outsourcing
Pioneer with Global Scale

As one of the first to deliver IT and business process outsourcing from Latin America to the U.S., our nearshore platform remains the market leader – offering a robust network of delivery centers and supporting hubs that harness the strengths of the top destinations. Going beyond cost savings, we provide highly skilled talent, real-time collaboration, cultural alignment, and exceptional English proficiency – enabling you to execute both complex and transactional work successfully. Our platform can also expand globally if your business demands, delivering the same excellence on a worldwide scale.

Round Costa Rica Flag

Costa Rica

Ranked among the world’s premier outsourcing destinations, Costa Rica is Latin America’s most mature shared services market – home to 350+ multinational companies. Combining highly educated talent, a favorable business climate, and exceptional English fluency, Costa Rica is an ideal choice for high-performance nearshore operations across your value chain.

Round Colombia Flag

Colombia

Colombia combines one of the largest skilled workforces in Latin America with the strongest financial attractiveness of the top nearshore markets. Backed by a rapidly growing tech ecosystem, modern infrastructure, and attractive business environment, Colombia has emerged as a top destination globally for high-value outsourcing that delivers both performance and significant savings.

Round Mexico Flag
Round Argentina Flag
Round Guatemala Flag

Support Hubs

Our regional support hubs in leading nearshore destinations such as Mexico, Guatemala, and Argentina provide access to technically proficient, specialized talent. Designed to scale with your business, these hubs leverage best practices, advanced technology, and a culture of innovation to drive continuous process improvement, operational excellence, and seamless collaboration with U.S. teams.

Offshore

Our nearshore delivery platform in Latin America integrates seamlessly with Grant Thornton’s best-in-class service centers across Asia, Europe, and the Middle East – helping U.S. multinationals combine nearshore agility and collaboration with the scale and cost efficiencies of the top offshore markets to build the best solution for your business.

Client Experiences

Your Modernized Back Office Operations Await!

We Bring Cutting-Edge Technology
to Help You Work Faster and Smarter

At Auxis, we adapt to your current systems while suggesting additional best-in-class tools to drive higher levels of efficiency, automation, and real-time insights. That includes a full suite of process automation, AI, analytics, and productivity technology, such as: 

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Focus on your core business and let us do the rest. Auxis can help.

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Everest Group PEAK Matrix 2025 showing Auxis as a Major Contender in Finance and Accounting Outsourcing services assessment
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Everest Group PEAK Matrix® for Finance & Accounting Outsourcing (FAO) Services Assessment 2025

Auxis named Major Contender third year in a row for nearshoring and finance transformation excellence