In today’s business climate, forward-thinking HR organizations are trying to focus more of their resources and time on strategic employment initiatives, professional development and training, and building a strong corporate culture for an increasingly decentralized workforce.
Even before the pandemic, most organizations were finding it difficult to attract and retain talent. A changing labor force, with older staff leaving the workforce, being replaced by younger workers with very different expectations on career growth, work-life balance and organizational culture have all made the role of HR even more challenging.
As a result, more companies are expanding their adoption of Human Resources Outsourcing Services for many of the administrative tasks that previously bogged down their internal HR teams.
With more than 25 years’ experience helping companies optimize their business operations, Auxis offers top talent, tools and technologies to increase productivity, HR process expertise, and “an extension of your team” mentality to help you navigate the challenges of today’s turbulent labor market and focus on what is core to your business: your people.
Auxis gives you the “breathing room” you need by freeing you up from the burden of HR administrative tasks. The range of our HR Outsourcing Services includes:
Payroll enrollment, calculation, review and approval for payment
Federal, state and local calculations and filings
Background verifications, offer letters, payroll and benefits enrollment, equipment and systems provisioning, orientations, etc.
Production of required HR regulatory reports for all jurisdictions (federal, state and local levels)
Employee status changes, PTO administration and scheduling, new hire requisition management, and handling employee inquiries
Severance and liquidation calculations and payments
Enrollment, changes, terminations and inquiries
Level 1 and level 2 employee support via all communication channels
Design and production of custom reports on internal HR service levels and key performance indicators
Auxis will work with you to define a strong Service Level Agreement (“SLA”) framework that is customized for each client based on your specific needs and drivers. Some HR SLA metric examples include:
Employee Onboarding Turnaround Time
Employee Contact Response Time & Resolution Time
Employee Net Promoter Score (NPS)
Process Compliance & Quality Assurance
Tax Filings On Time
As pioneers of nearshoring, Auxis’ HR Outsourcing Services are provided from the top outsourcing locations in Latin America so our customers can benefit from the advantages of working under the same time zone, strong cultural affinity and proven talent working with North America and the Globe:
HR Outsourcing Case Study: Service Desk Achieves 99.6% Customer Satisfaction
Read our HR Outsourcing Case Study and discover how Auxis helped a Top Consumer Goods Corporation achieve a 99.6% customer satisfaction score.
Auxis Helps Global Media Company Reduce Costs Focusing on Digital Growth
Learn how Global Media Leader Achieves Strategic Objectives Through Auxis' Customized Nearshoring Model in Costa Rica.
Jewelry Retailer Leverages BPO Center to Support Expansion
Learn how Auxis' Accounting Outsourcing Center in Costa Rica expands $2B business by providing support and designing a hybrid Shared Service Model.
Auxis has become an excellent partner to our company. We were initially skeptical, having previously tried to outsource some of our functions, without success. Auxis brought the expertise and flexibility to deliver a custom outsourcing solution resulting in improved efficiencies that exceeded our expectations".
Executive VP of Finance
How are we different from other Human Resources outsourcing companies?
25+ years leading business transformation initiatives from midmarket to large enterprise across a wide range of industries
Business Process Optimization Experts
Ready to absorb your day-to-day operations in the top two rated nearshore locations in your time zone, Costa Rica & Colombia
Access to Top Talent in Your Same Time Zone
We customize our solutions to fit your specific needs, serving as a true, seamless extension of your HR team
“Extension of Your Team” Mentality
Combination of high-end cloud consulting and operational management
Automation Experts to Drive Continuous Improvement
We’ve been recognized as a Top 100 Outsourcing Provider by IAOP for four years in a row (2016 - 2021)
Top 100 Global Outsourcing Provider by IAOP
95% client renewal rate and NPS scores that exceed the world’s largest customer service outsourcing companies
Strong Customer Satisfaction
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