IT organizations must accelerate their efforts to become more scalable, agile, proactive and forward-thinking in order to adequately support the distributed workforce at scale. They need to consider...

Behind every successful Robotic Process Automation (RPA) program is an outstanding human team. RPA can transform the way an organization does business – freeing human workers to focus on higher-value...

The global COVID-19 pandemic is pushing enterprise organizations to innovate like never before. Even business leaders who have been slow to adopt automation technologies are pressuring their IT...

The role of the CFO is changing across every industry. Modern CFOs are shattering the boundaries of their department’s traditional “scorekeeping” role to provide insight-driven strategies that drive...

Even before COVID-19, nearshore back office models were gaining momentum as the go-to solution for many forward-thinking organizations in the U.S. But the impact of the pandemic has only heightened...

With 62% of CFOs planning to make significant SG&A cuts this year as a result of the coronavirus crisis, it’s important to take a step back and assess “how lean is too lean?” 

COVID-19 is forcing organizations to rethink the challenges of migrating back office operations overseas. Pandemic lockdowns spotlighted a critical issue with offshoring to India and other Asian...

The unprecedented economic shutdown of the past few months has made one thing crystal clear - the “new normal” is going to require even greater reliance and expansion of Information Technology across...

The End of the Line for Traditional Finance The train had already left the station, but it was a local, with many stops along the way. Now with COVID-19, the train has changed to an express, and the...

The world is changing right in front of our eyes, and every aspect of our lives is going to be touched in one way or another by the COVID-19 crisis. How we manage our business operations is certainly...

A well-written service level agreement (SLA) stands as a critical component of the relationship between a client and a BPO (Business Process Outsourcing) provider. At its simplest level, it ensures...

CFOs who think outsourcing means packing up their department’s entire roster of duties and shipping them overseas never to be heard from again need to reassess the current state not just of...

It’s the kind of chicken or egg question that can get consultants opening for hours: If a Finance Department aims to outsource and perform an Enterprise Resource Planning (ERP) system implementation,...

Are you looking for new and advanced techniques to identify and prioritize the opportunities to improve and automate your business processes? If the answer is: 'Yes', then read on and find out more...

Nowadays, DevOps is one of the hottest buzzwords in the IT industry. It's the new standard of how IT companies can produce excellent outcomes in a faster, more natural way. By combining the benefits...

It’s possible for a company today to outsource just about any IT operation. But businesses have different budgets, priorities and objectives, which means they vary widely in what IT processes they...

When a company chooses to outsource its IT help desk, it must take care to investigate providers completely. Things that look attractive on the surface -- like cheap level-one ticket servicing, for...

A Network Operations Center (NOC) is a location where IT professionals can support, monitor and maintain networks and data centers. The NOC is the center of software distribution, network...

The last three years were game-changing for robotic process automation. The media and technology analysts published countless articles and studies examining the trend of intelligent automation with...

Auxis CEO Raul Vega was interviewed by Insights Success Magazine in the context of Auxis being awarded as one of The Most Admired Companies to watch in 2019. Read a summary of the interview below: