7 Ways RPA Can Improve the Customer Experience

4/19/19 3:20 PM

One of the most blogged about, talked about, and debated topics these days revolves around artificial intelligence like robotics and the myriad ways it’s going to change our lives.

Read More

What Does Your RPA Journey Look Like?

4/16/19 4:45 PM

If 2018 was any indication of how big the RPA space was going to be, then projections that RPA spend could reach $2.3 Billion this year and possibly $4.3 Billion by 2022 might be on the low side.

Read More

Key Learnings from Auxis' 2018 State of RPA Report

11/8/18 3:42 PM

As most of our readers are aware by now, during the past three years Robotics Process Automation (RPA) has emerged as one of the leading technologies in the market for organizations of all industries and sizes.

Read More

5 Lessons Learned from Implementing and Operating RPA

6/15/18 4:36 PM

Implementing RPA solutions has allowed many organizations to see some very powerful results.  In this blog, I will highlight some of the key “lessons learned” from implementing and operating RPA solutions. They are based on our experience in working with both our internal operations as well as with external clients.

Read More

Attend Costa Rica’s Top 2018 Shared Services LatAm Conference

6/14/18 4:46 PM
 
Now in its sixth year, The Shared Services Latin America Forum is one of the few conferences out there focusing specifically on the latest trends in the Shared Services & Outsourcing industry in Latin America. The event is organized by CamSCAT, a highly recognized private and non-profit organization that represents companies in the services sector located in Costa Rica (the #1 Nearshore Destination) and the Latin America region.
Read More

“Getting Beyond the Hype – Part 2”: Key First Steps for RPA Success

4/25/18 8:39 AM

In a recent blog post, I discussed the “hype and noise” around RPA, and shared my thoughts that, while RPA is clearly something that is coming to your back office operations, it is still somewhat of a work in progress, and that many organizations are trying to figure out how to get started on their RPA journeys.

Read More

"Getting Beyond the Hype": Where Are We With RPA in 2018?

4/13/18 12:32 PM

You are hearing about it every day. According to HfS Research, there was a 63% growth in the global market for RPA software and services from 2016 to 2017. And there´s no sign of it slowing down.

Read More

5 Common Objections to RPA and How to Overcome Them

4/5/18 3:19 PM

While Robotics Process Automation (RPA) continues to grow across many industries, many decision makers still haven’t been convinced of the strategic benefits that automation can bring to the enterprise. Misgivings about RPA can emerge from any part of a company.

Read More

Combine Attended and Unattended Robots to Help Customers and Retain Employees

1/15/18 3:04 PM

Recent developments in Robotic Process Automation (RPA) look a lot like the development of self-driving cars―as seen in the rear-view mirror. RPA has historically involved business process automation with little or no human intervention (unattended) while fully autonomous vehicles are 

Read More

Robotics Process Automation: 5 Lessons Learned on How to Get Started

12/5/17 3:34 PM

I suspect that a high percentage of people reading this article are already familiar with the basics of Robotics Process Automation (RPA), and the significant cost savings and efficiencies that RPA can bring to your organization by automating high volume, transactional processes in multiple functions including Finance, HR and IT. 

Read More

Building your RPA Center of Excellence Dream Team

12/5/17 9:15 AM

In a recent post, I shared 5 Lessons Learned on How to Get Started with Robotics Process Automation (RPA). These lessons ranged from “don’t drink the vendor Kool-Aid” to “embrace your workforce” to “start small.”

Read More

Robots aren't coming…they're here!

8/3/17 2:07 PM

It's official, Robotics Process Automation (RPA) has survived the hype cycle and is now one of the leading disruptive technologies of 2017. In other words, RPA is not just a thing of the future, it's a proven technology and already up and running in many organizations. There is a good reason for this. Today, organizations are under pressure to digitize and innovate faster than ever, and automation is one of the key ways to achieve this. To put the market potential into perspective, earlier this year McKinsey released a report stating that 51% of total employment in the US can be automated, while Gartner predicted that the RPA software market would grow 40% year-over-year through 2020.

Read More

New Business Technologies (RPA! Cloud Solutions! EIPP! Automated Closing!) The Future is Here? Not so Fast…

9/21/16 1:56 PM

It seems like you can’t log into the Internet without being bombarded with proclamations about new business technologies solutions that are streamlining and improving back office processing across the globe.  Apparently, Skynet isn’t only planning the destruction of mankind; it’s also processing and paying your invoices.

Read More
 | 

SEARCH THE BLOG