Despite the growth of the nearshore market over the past five to 10 years, information about Latin America remains scarce – and some North American retail and restaurant leaders are still unaware of the value it offers as an alternative to the challenges of traditional Asian destinations such as India and the Philippines.
But roughly 70% of retail and restaurant brands plan to increase nearshoring and onshoring over the next three years to align operations with locations that balance cost, resilience, and speed, Bain & Company states.
Our new report helps drive confident decisions by bridging the knowledge gap about LATAM, presenting findings from a Shared Services & Outsourcing Network (SSON) Research & Analytics study that serves as an important update to the Latin America survey Auxis conducted in 2016.
Download now for a deep dive into Latin America’s shared services and outsourcing market – gaining actionable insights to help determine the best path forward for your organization.
You will learn:
- Functions and processes companies are performing from LATAM vs. globally
- Top nearshore countries for shared services
- The top markets LATAM supports (spoiler alert: #1 is North America)
- Why satisfaction levels in Latin America (87%) exceed Asia (53%), Europe (64%), and even North America (69%)
- Adoption rates across critical technology vs. other regions
- Cost savings and productivity improvements being achieved in LATAM
- Why reality doesn’t match perception when it comes to LATAM market concerns
- The future outlook of the market
- And more!
