U.S. healthcare leaders are under pressure to do more with less. In 2025, more than 70% cite operational efficiency as a top priority as inflation and administrative costs outpace revenue growth (Deloitte). At the same time, 80% of hiring managers struggle to hire skilled talent across key business functions, including revenue cycle management, finance & accounting, IT, HR, and more (Robert Half).
Healthcare providers are turning to outsourcing to solve these challenges, and Latin America is emerging as the region of choice for performing high-touch, time-sensitive functions where traditional offshore models fall short. Yet many healthcare executives underestimate LATAM’s full potential.
Our 2025 Healthcare Nearshore Market Trends Report closes that gap. Backed by exclusive insights from SSON Research & Analytics, the report takes a data-driven look at Latin America’s shared services and outsourcing market — complete with practical insights to guide your strategy whether you’re exploring nearshoring for the first time or scaling an existing model.
You will discover:
- Top functions and processes companies are performing from LATAM vs. globally
- Top nearshore destinations for shared services
- The top markets LATAM supports (spoiler alert: #1 is North America)
- Why satisfaction levels in LATAM (87%) exceed Asia (53%), Europe (64%), and even North America (69%)
- Adoption rates across critical technology vs. other regions
- Cost savings and productivity improvements being achieved in LATAM
- Why reality doesn’t match perception when it comes to LATAM market concerns
- The future outlook of the market
