Why is it so Hard to Scale your RPA Program?

Going from POC to Hyperautomation

August 26th, 2020

Why is it so Hard to Scale your RPA Program? Going from POC to Hyperautomation

With over 53% of organizations having already embarked on the Robotic Process Automation journey, and industry experts predicting that by 2023 RPA will reach near-universal adoption, the open question that remains is not whether companies should be implementing the technology, but…how to do it right?

As more organizations continue to increase the use of automation, many are struggling to find the “secret sauce” to implement it and scale it successfully. In fact, over 65% of companies have not been able to automate more than 10 processes. The reasons for failure and slow adoption include a combination of setting unrealistic expectations, choosing the wrong processes, lacking the required skills, and selecting the incorrect implementation partner.

Watch our dynamic, open roundtable discussion with a panel of Intelligent Automation experts to get practical insights on how to successfully scale your automation program.


What was covered:

  • Why is it important to align on the automation end-goal and strategic vision early on
  • What are the most common pitfalls when implementing RPA and how to avoid them
  • How to build your implementation capabilities and RPA COE
  • How to structure your automation program for success
  • Organizational adoption and change management




About the Speaker:

Eduardo Diquez
Consulting Director, Intelligent Automation Practice

Eduardo is the Consulting Director of the Intelligent Automation & RPA Practice at Auxis, including the ongoing management of its IA Center of Excellence in Costa Rica. With over 10 years of experience in process improvement and finance transformation, Eduardo has a proven track record working with CFOs in the design and implementation of back office optimization initiatives, with a deep focus on implementing long-term, scalable Automation Programs.

Eduardo has successfully delivered over 200 robots to more than 30 different organizations across multiple industries including retail, financial services, hospitality, healthcare, and manufacturing. Some of Eduardo’s recent clients include Baptist Health, Revlon Cosmetics, Pandora Jewelry, Melia Hotels, and Amerant Bank.

Prior to joining Auxis, Eduardo worked at Accenture for 5 years, where he was involved in multiple process optimization and cost reduction projects for leading consumer goods companies across the Americas. Eduardo holds an Industrial Engineering Degree from Universidad Metropolitana in Caracas, Venezuela and an MBA from Babson College in Boston, Massachusetts.

Chet Chambers-01

About the Speaker:

Chet Chambers
Vice President, Chief Evangelist - Americas

A successful early adopter of RPA technology, back when functioning robots were still science fiction to most people. Chet saved his previous healthcare employer millions by analyzing data on a previously impossible scale. Soon after, he moved to an executive role at HP, partnering with UiPath to deploy 224 robots in under a year. Chet was so smitten with UiPath that he came on board as a Chief Evangelist – helping UiPath customers scale their RPA initiatives.

Jim Dugan

About the Speaker:

Jim Dugan
Chief Revenue Officer

Jim Dugan is the Chief Revenue Officer for Galls, a portfolio company of Charlesbank Capital Partners. Galls is the market leader in apparel, gear and related services to first responders. As CRO, Jim leads the sales, e-commerce, customer service, marketing and merchandising functions for Galls. Jim had a very positive experience in a prior RPA engagement with Auxis and UiPath, and decided to introduce the value of automation to the Galls executive team. As part of a process improvement and efficiency initiative, Galls conducted an initial RPA opportunity assessment and identified 12 processes to automate. To date, the organization has successfully implemented 3 main processes with UiPath in a very short period of time, with more robots under development, and a structured plan to scale automation successfully across the organization. Jim has spent the last 10 years working in middle market private equity portfolio companies with a focus on the revenue and growth required to create substantial enterprise value.

speakers ADRA-03

About the Speaker:

Eric Liebross
Senior Managing Director of Business Transformation


Ashok Noah is Vice President, External Relations for Management Accounting at the American Institute of CPAs (AICPA). In this role, he serves as a liaison to CFOs and CEOs to understand how finance teams are evolving and guides AICPA initiatives to help management accountants create more value for their organizations. Ashok is responsible for building and strengthening relationships with global employers and elevating awareness of the Chartered Global Management Accountant (CGMA) designation. He works closely with the Chartered Institute of Management Accountants (CIMA) in the U.K. in that effort.

Ashok joined the AICPA in 2012. Prior to the AICPA, he served as CFO of the international unit of TNT Express, the global transport and logistics provider and led finance teams in 45 countries through significant transformation. He has been involved with mergers and acquisitions in Brazil, Chile, India and Spain.

Ashok is a licensed U.S. CPA and a Fellow of CIMA. He is based in Durham, North Carolina.