Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.auxis.com and Auxis, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Auxis, LLC include www.auxis.com and Auxis. The Auxis website is a Corporate site. By using the Auxis website, you consent to the data practices described in this statement.

In order to better provide you with products and services offered on our Site, Auxis may collect personally identifiable information, such as your:

  • First and Last Name

  • E-mail Address

  • Phone Number

  • Employer

  • Job Title

  • Company name, type of Industry, Sector

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:

  • (a) registering for an account on our Site;

  • (b) entering a sweepstakes or contest sponsored by us or one of our partners;

  • (c) signing up for special offers from selected third parties;

  • (d) sending us an email message.

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Tools we use to collect data:

  • HubSpot: When you visit our website, a banner from HubSpot appears notifying you about our privacy policies. You have the option to accept or reject the policy via this banner. Additionally, HubSpot tracks interactions and submissions from forms, helping us improve our customer experience.

  • Microsoft Clarity: We use Microsoft Clarity to track user behavior on our website. This tool helps us analyze how users interact with the site through heatmaps, session recordings, and usage patterns, enabling us to enhance site navigation and functionality.

  • Google Tag Manager and Google Analytics: These tools help us track page views, clicks, and other interactions across our website. Google Analytics allows us to monitor the performance of different pages, while Google Tag Manager helps us manage and deploy marketing tags efficiently.

  • WP Rocket: WP Rocket is used to optimize page loading times through caching. This enhances your browsing experience, but please note that it may also interact with certain tracking and analytics scripts, improving the performance of how we collect data.

  • Gravity Forms: Gravity Forms is used to collect and send form submissions to HubSpot. These forms may request your personal information such as name, email address, and other details necessary to process requests and improve services.

Auxis collects and uses your personal information to operate its website(s) and deliver the services you have requested. Auxis may also use your personally identifiable information to inform you of other products or services available from Auxis and its affiliates.

In addition to the uses already described, your personal data may be used for the following purposes:

  • Customer Service: Responding to queries or requests submitted via forms (Gravity Forms), email, or other channels, ensuring we provide the most relevant information to you.

  • Personalized Content and Advertising: Based on your interactions with our website, including tracking through tools like Google Analytics, Microsoft Clarity, and HubSpot, we may tailor content and offers to your preferences.

  • Behavioral Analytics and Performance: We utilize Google Analytics to analyze traffic patterns, page views, and user actions (such as clicks and form submissions via Gravity Forms). This data helps us optimize the performance and functionality of our site.

  • Marketing and Promotional Communications: With your consent, your data may be used to send you promotional material, special offers, and information about new services that may interest you.

  • Improving User Experience: Using WP Rocket for caching and page optimization helps us improve your experience by making the website faster. This can also influence the way we serve personalized content or advertisements.

Third-Party Data Usage:

In some cases, we may share your personal information with trusted third-party service providers who help us in delivering services (such as payment processing, email communication, etc.). This sharing is done in compliance with applicable privacy laws, and we ensure that these parties are committed to protecting your data.

Auxis does not sell, rent or lease its customer lists to third parties. However, Auxis may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Auxis, and they are required to maintain the confidentiality of your information.

Auxis may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

  • (a) conform to the edicts of the law or comply with legal process served on Auxis or the site;

  • (b) protect and defend the rights or property of Auxis; and/or

  • (c) act under exigent circumstances to protect the personal safety of users of Auxis, or the public.

Third-Party Service Providers:

In addition to the third parties mentioned above, we also share information with service providers who help us deliver our services:

  • HubSpot: As a marketing and customer relationship management platform, HubSpot processes the data collected from form submissions to help us manage communication and provide personalized offers.

  • Google Analytics: We use Google Analytics to monitor website traffic and behavior. The data shared with Google Analytics helps us improve our website performance and user experience.

  • Microsoft Clarity: This tool helps us analyze user behavior through heatmaps and session recordings, which are essential for understanding how users interact with our site.

These third parties are contractually obligated to protect your data and are only allowed to use it for specific services provided to Auxis.

Auxis may keep track of the websites and pages our users visit within Auxis, in order to determine which Auxis services are the most popular. This data is used to deliver customized content and advertising within Auxis to customers whose behavior indicates that they are interested in a particular subject area.

In addition to the general tracking mentioned above, we employ the following tools to enhance our tracking capabilities:

  • Google Analytics: We use Google Analytics to monitor traffic, track user behavior, and measure engagement with our site. Google Analytics collects data such as pages visited, time spent on each page, and the actions taken by users (clicks, form submissions, etc.). This helps us understand user preferences and tailor content accordingly.

  • Microsoft Clarity: This tool provides us with heatmaps and session recordings, enabling us to visualize how users interact with our site. Clarity helps identify popular sections of the website and areas that might need improvements based on user engagement.

  • Cookies: Cookies are used to collect data about user preferences, browsing patterns, and interactions on the site. This data helps us improve user experience by offering personalized content, remembering user choices, and optimizing the performance of our website.

  • WP Rocket: While WP Rocket is primarily used to speed up the website through caching, it also plays a role in enhancing how tracking scripts are served, ensuring that the tracking data is collected efficiently and quickly.

This collected data allows us to offer more relevant content, improve site functionality, and optimize user engagement with the services provided.

Information about your computer hardware and software may be automatically collected by Auxis. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Auxis website.

In addition to the basic automatically collected information, we also collect data through the following tools:

  • Google Analytics: Google Analytics collects data automatically such as the pages you visit, your IP address, and the type of device or browser you are using. This helps us understand traffic patterns and improve the user experience on the site.

  • Microsoft Clarity: This tool collects session recordings, clicks, and mouse movements to provide insights into how users interact with the site. Clarity helps us improve user interface (UI) design and the overall experience.

  • Cookies: We use cookies to automatically collect information such as session data, user preferences, and other browsing patterns to help us optimize your experience on our site. Cookies also allow us to remember your preferences and improve site performance.

  • WP Rocket: While primarily used for caching to enhance website speed, WP Rocket also collects data on page load times, which helps us assess and improve website performance.

This automatically collected information helps us improve website functionality, optimize service delivery, and enhance your browsing experience.

The Auxis website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.

The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Auxis pages, or register with Auxis site or services, a cookie helps Auxis to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Auxis website, the information you previously provided can be retrieved, so you can easily use the Auxis features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Auxis services or websites you visit.

Types of Cookies We Use:

  1. Essential Cookies: These cookies are necessary for the basic operation of the website. They help with navigation, session management, and maintaining security.

  2. Performance Cookies: These cookies collect anonymous data about your interactions with the website, such as pages visited, how long you stay on the site, and your actions (like clicks). We use this data to improve the functionality and performance of our website.

  3. Functional Cookies: These cookies allow the website to remember your preferences and personalize your experience. For example, they may store your language preferences or remember your login details during your visit.

  4. Advertising Cookies: We use these cookies to deliver personalized advertising to users based on their browsing behavior. These cookies help us present relevant ads, improving your overall browsing experience.

Managing Cookies on Auxis Website:

  • Cookie Preferences: When you first visit our site, you will be presented with a banner (powered by HubSpot) that allows you to accept or decline cookies. If you decline, cookies will not be used for tracking, but some site functionality may be limited.

  • Browser Settings: You can also manage cookie preferences directly through your browser. Most browsers allow you to block or delete cookies. Please note that blocking cookies may affect your ability to use certain features of our site.

  • Google Analytics and Clarity: If you have accepted cookies, we use them to track your site usage and analyze traffic patterns using tools like Google Analytics and Microsoft Clarity. These cookies help us improve the performance of our website.

  • WP Rocket: While WP Rocket is used to speed up the website, it also uses cookies to remember user preferences and improve load times. If you disable cookies, it may impact your experience.

How to Delete Cookies:

  • You can clear cookies from your browser settings. Each browser has different instructions for clearing cookies, but they can typically be found in the privacy or security settings.

How Do We Use Cookies:

  1. Personalization: We use cookies to store your preferences, such as language settings or login information, so that you don’t need to enter them each time you visit the site.

  2. Tracking and Analytics: Cookies help us track how users interact with our website, including which pages are viewed, how often, and for how long. This helps us improve the performance of the site and optimize it for our users.

  3. Advertising: We may use cookies to display relevant ads to users based on their browsing history and preferences. This allows us to deliver more personalized marketing content that may be of interest to you.

  4. Session Management: Cookies are used to manage sessions, ensuring that you stay logged in while navigating different pages or revisiting the site. They help us maintain your session during your visit.

  5. Third-party Cookies: In some cases, we use third-party cookies, such as those from Google Analytics and Microsoft Clarity, to help us analyze and improve the user experience. These cookies may track your behavior across multiple sites and provide us with insights into how our site is performing.

By accepting cookies, you are allowing us to use them in the ways described above.

At Auxis, we respect your privacy and ensure that your personal information is only shared with third parties under the following circumstances:

  1. Service Providers: We may share your personal data with trusted service providers who help us operate our website, process payments, manage email communications, or provide other necessary services. These service providers are bound by confidentiality agreements and are only allowed to use your data to perform their contracted services.

  2. Legal Compliance: We may disclose your personal information if required to do so by law or to comply with a legal obligation, such as in response to a subpoena or to protect our legal rights.

  3. Business Transfers: If Auxis is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such changes in accordance with our Privacy Policy.

  4. Third-Party Marketing: We do not sell or lease your personal data to third parties for their own marketing purposes without your consent. However, we may share anonymized data for statistical analysis or research purposes.

Auxis respects your privacy and acknowledges your rights concerning your personal data. Under applicable data protection laws, you have the following rights with respect to your personal information:

  1. The Right to Access: You have the right to request access to the personal data we hold about you. This allows you to review, modify, or request a copy of the data we have collected.

  2. The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

  3. The Right to Erasure: You can request that we delete your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected.

  4. The Right to Restrict Processing: You can request that we limit the processing of your personal data, for example, if you contest its accuracy or if you have objected to processing.

  5. The Right to Object to Processing: You can object to the processing of your personal data for specific purposes, such as direct marketing.

  6. The Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, so that it can be transferred to another data controller.

If you wish to exercise any of these rights, please contact us at the details provided below, and we will respond within the legal time frame.

Auxis takes the security of your personal data seriously and uses a variety of measures to protect your information from unauthorized access or loss. These measures include:

  1. Data Storage: Personal data is stored in secure servers that are protected by firewalls and encryption technology.

  2. Encryption: Sensitive data, such as payment information, is encrypted using industry-standard encryption protocols (e.g., SSL) to ensure its security during transmission.

  3. Data Retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

  4. Access Control: Access to personal data is restricted to authorized personnel who require it for legitimate business purposes. We employ strict access control procedures to safeguard your information.

Auxis collects and uses your personal data for the following purposes:

  1. Service Delivery: We use your data to deliver services you have requested, such as providing access to our website, processing transactions, and communicating with you about your account or services.

  2. Personalization: We use your data to personalize your experience, such as by showing relevant content or offering personalized services based on your preferences and behavior.

  3. Marketing and Promotions: We may use your data to send promotional emails, special offers, and other marketing communications. You can opt out of these communications at any time.

  4. Analytics and Improvement: We use your data to analyze trends, track user behavior, and improve the functionality of our website. This helps us enhance user experience and optimize our services.

Auxis secures your personal information from unauthorized access, use, or disclosure. Auxis uses the following methods for this purpose: SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:

  • (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and

  • (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Additional Security Measures:

  • Encryption: We use advanced encryption methods like SSL (Secure Sockets Layer) to protect your personal information during transmission over the Internet.

  • Cookies and Tracking: Data collected via cookies, such as your preferences and browsing behavior, is also protected by encryption and is used for improving user experience. While cookies help us personalize your experience, they are also securely stored and processed.

  • Server Security: We take steps to secure the servers hosting your personal data. These include regular security updates, firewalls, and other protective measures to prevent unauthorized access.

  • Third-Party Security: We work with trusted third-party service providers that help us maintain the security of our services, such as payment processors and cloud hosting services. These providers are contractually obligated to comply with security standards.

Some browsers offer a “Do Not Track” (DNT) feature that signals to websites that a user does not want to have their online activity tracked. When enabled, your browser sends a DNT signal to the websites you visit.

Currently, our website does not respond to DNT signals.
Like many websites and online services, we do not change our data collection practices in response to DNT requests. This is because there is no standard interpretation or technical implementation universally accepted by industry participants.

Auxis does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

We adhere to the guidelines of the Children’s Online Privacy Protection Act (COPPA) in the United States, which sets regulations on the collection of personal information from children under the age of 13. Therefore:

  • We do not intentionally collect personal information such as names, addresses, phone numbers, or other personally identifiable information from children.

  • If we learn that we have collected personal information from a child under the age of thirteen without parental consent, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that we have inadvertently collected personal information from a child, please contact us immediately so we can remove that data.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

While we provide links to trusted third-party websites, those sites may have different privacy policies that are outside our control. We recommend that you review their privacy policies to understand how they collect, use, and share your information.

Third-Party Services and Tools:

Some of the external links on our website may direct you to third-party services such as social media platforms, payment gateways, or other external tools that may collect personal information from users. Auxis does not control how these third parties handle your data, so we encourage you to review their respective privacy policies for more details.

From time to time, Auxis may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from Auxis, you may opt out of such communications by clicking on the UNSUBSCRIBE button provided in each email.

Email Preferences and Management:

  • Opting Out: You can easily opt out of marketing and promotional emails by clicking the “Unsubscribe” link at the bottom of our emails. Once you unsubscribe, you will no longer receive marketing emails unless you opt back in.

  • Transactional Emails: Please note that even if you opt out of promotional emails, you may still receive transactional emails, such as order confirmations, service updates, or other necessary communications related to your interactions with Auxis.

  • Marketing Tools: We use platforms like HubSpot to manage our email campaigns. These tools help us segment our audience and send personalized email communications based on user preferences and behaviors. Your data is stored securely and is used solely for the purpose of communication as outlined in this policy.

Auxis reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.

Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:

  • (a) acknowledgment of the modified Privacy Policy; and

  • (b) agreement to abide and be bound by that Policy.

How We Notify You of Changes:

  • Email Notifications: If you have provided us with an email address, we will notify you directly when significant changes are made to this Privacy Policy.

  • Prominent Notice on the Site: In addition to email notifications, we will display an updated notice prominently on our website, ensuring that any changes are visible to all users.

  • Reviewing the Privacy Policy: We encourage all users to review this Privacy Policy regularly to stay informed of any changes. The updated Privacy Policy will be posted with the new revision date.

Please contact Auxis at:

Auxis, LLC
8151 Peters Road, Suite 3500 Ft Lauderdale, Florida 33324

Email Address: info@auxis.com

Telephone number: 954-236-4000

Effective as of November 07, 2018

Search