Webinar Recap

Modernizing Healthcare Through World-Class Shared Services:

A Smarter Path to Scalable Digital Transformation

Hospital CFOs are facing a perfect storm: rising labor and supply costs, fragmented systems and processes, and mounting technology debt. While digital transformation is often seen as the solution, many healthcare organizations lack the capital, expertise, and bandwidth to scale beyond small pilots.

In this webcast, Grant Thornton and Auxis explore how leading health systems are turning to world-class shared services for a practical path forward – combining digital innovation with operational excellence to unlock process efficiency, long-term resilience, and measurable ROI without the burden of heavy upfront investment.

You will learn:

Latest GBS & outsourcing trends in healthcare across RCM, Finance, HR, IT, and more
Top barriers stalling digital transformation — and how to break through
Real-world use cases of successful shared services and AI adoption in healthcare
Nearshore vs. Offshore – aligning the right work to the right location
Demystifying what healthcare organizations can effectively move outside the U.S. without sacrificing controls and HIPAA compliance
How to assess your readiness and build a practical transformation roadmap

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Our

Speakers

Scott McGurl

Head of Healthcare Industry

Eric Liebross

Senior Managing Director of Business and Finance Transformation, Auxis

Eduardo Diquez

Managing Director of Intelligent Automation, Auxis

Our

Moderator

Key takeaways include:

Healthcare by the Numbers

70%

of global healthcare executives cite operational efficiency as a top priority as inflation and administrative costs run high.

Source: Deloitte 2025 Global Healthcare Outlook

40%

of U.S. hospitals entered 2025 operating at a loss due to rising labor and supply expenses.

Source: Fierce Healthcare: Many Hospitals Still Operating at a Loss Despite Recovery

56%

of hospital spending goes to labor — the largest cost driver and a major barrier to margin recovery.

Source: The Cost of Caring 2025 report, American Hospital Association (AHA)

1%

That’s the margin hospitals are working with this year — a break-even reality that leaves no room for financial strain.

Source: Hospitals should expect more volatility in coming months, Chief Healthcare Executive (2025)