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Your UiPath Bots are Live, Now What? Best Practices for Maintaining Your Bots for Long-Term Success

January 12, 2022 12:00 pm

As the level of RPA adoption increases across organizations of all sizes, more and more Automation teams are struggling to keep up with the timely delivery of new robots in the pipeline while also providing effective support and maintenance to existing automation.

Unfortunately, defining the right support model is an afterthought for many organizations, and undermining this critical component of the RPA journey is causing them to lose faith and credibility from the business by failing to provide consistent and reliable automation.

Watch our panel of experts to learn practical tips to ensure a successful RPA support model that delivers the expected productivity and value through time.

What you will learn:

  • How to build the right support model – Separating development from ongoing support
  • How to define SLAs and the processes and procedures to ensure user satisfaction
  • The role of automation within your support function – Reactive vs Proactive Maintenance
  • Best practices for automation issue management and performance management