IT Outsourcing: The Why, the What, and the How
It’s possible for a company today to outsource just about any IT operation. But businesses have different budgets, priorities and objectives, which means they vary widely in what IT processes they should outsource, to whom, and for what purpose. They must make educated choices about processes to outsource, and outsourcing partners, since a hasty or ill-thought-out decision could result in years-long lock-in to an unsatisfactory agreement, surprisingly high costs, and failure to meet strategic business goals.
The New Intelligent NOC
A Network Operations Center (NOC) is a location where IT professionals can support, monitor and maintain networks and data centers. The NOC is the center of software distribution, network troubleshooting, router and domain name management, coordination with connected systems, and performance monitoring. Every business can choose whether they'll have an in-house NOC, outsourced NOC or choose a combination of both. According to their choice, the outcome of the NOC monitoring, services and functions will be different.
Service Consistency for our IT Managed Services Clients with ITIL4
Auxis has grown over the years, so have the needs, demands, and expectations of its clients. We believe that it’s imperative that aligning IT services with the needs of our client’s business should be a mutual vision. As Auxis ITO Operations has adhered to the IT Information Library (ITIL) framework over the last decade, it has been done so using a combination of ITIL v2 and v3 with the sole purpose of implementing a “best practices” framework to improve IT services and customer satisfaction at all levels and also to meet and exceed service expectations by being more agile and working more efficiently.
Solving the IT Talent Shortage – Define your Core and Leverage Outsourcing
Today, any CIO can tell you that one of their biggest concerns is the growing lack of IT talent in the market. With the massive uptick in cloud and mobility in industries across the board, the demand for both highly specialized and more general IT skills is creating a huge headache for businesses that are trying to remain competitive. Just look at any company's job listing page and you'll likely find that there are more openings for technology jobs than any other department. In fact, in the IT security space alone, Cybersecurity Ventures issued a 2017 report claiming that the workforce shortage will reach 1.5 million by 2019, more than 209,000 jobs in the U.S. are currently unfilled and that postings are up 74 percent over the past five years.
How IT Outsourcing Can Relieve Today's Restaurant Industry Struggles
If you have ever worked in a restaurant or owned one, you are probably well aware of the fact that profit margins can be extremely low.