Jose leads our IT Outsourcing and Solutions practice and has extensive experience always delivering best practices. His expertise includes IT strategic planning, cost control programs, emerging technologies, IT operations and infrastructure management.
Find me on:
AWS Leads the Pack in Cloud Services
10/1/18 5:48 PM
The demand for cloud services continues to soar. Gone are the days when “the cloud” was simply a mysterious space to be feared or a worn-out buzzword to be ignored. Today’s executives are increasingly adopting cloud computing across their entire organization and leveraging everything the service has to offer. In the process, they are improving business agility, lowering operational costs and increasing their propensity for innovation.
7 Benefits of Implementing ITIL Service Management
8/8/17 8:45 AM
In today's rapidly changing world of technology, businesses must be flexible and agile to adapt quickly when delivering critical IT services or risk getting left behind. This means setting up a wide range of processes, policies, controls, and activities to ensure that IT becomes an asset to the business and that your customers' ever increasing demands are satisfied in a cloudy, "as-a-service" world. When in discussions about this issue, two acronyms always come up: ITSM (IT service management) and ITIL (IT Infrastructure Library) ̶ however, though complementary, they often get confused.
It’s well understood that securing your AWS cloud applications is important and that it needs to be front and center. This is especially true for companies that primarily generate business through their applications and websites, such as online retailers and SaaS providers.
AWS vs Azure? What You Need to Consider Before Migrating to the Cloud
6/14/17 11:49 AM
While many organizations have already moved at least some of their business workloads to public cloud infrastructure, some of you are just beginning the journey. The benefits are clear: elimination of capital expenditure on infrastructure, instant access to applications and data from any device wherever a user is on the network, additional agility to create and remove infrastructure as needed, improved collaboration and productivity, better security, unlimited storage and simple backup and recovery, and of course the cost advantages of paying only for the highly scalable resources you actually consume. Sounds great, but the next big question is which cloud provider should you choose.
There's no question that IT security trends are constantly changing. For instance, think back to early 2000’s when we had applications running on physical servers in an on-premises datacenter. Basic security measures were put in place to prevent the virus, malware, and network penetration attacks through perimeter-based software tools and physical appliances. Attacks were noisy, but once cleaned up, did not leave much damage. That all changed in the mid-2000's with the emergence of virtualization, as well as the proliferation of mobile devices, and security evolved to adapt to this changing paradigm.
A Quick Look at Common Help Desk problems and solutions
7/24/16 10:56 AM
It’s one thing to have to wait in long hold queues when you’re calling your cable company for help desk services, but quite another when you’re being asked to hold from within your own company.Overworked and overwhelmed help desk staff can create a headache for employees at all levels of your corporation, while those unnecessary wait times waste valuable work hours. Some companies might simply hire more help desk staff, but the problems tend to run much deeper than personnel only. In fact, the situations that create help desk challenges are complex and can’t be easily cured by simply adding more people.
Nearly half of medium and large enterprises in the US (47%) ranked increased efficiency as the main benefit of cloud infrastructure usage, according to a new survey of 300 enterprises conducted by Clutch. Security (45%) and data storage (41%) followed to fill out the top three benefits of cloud computing in the enterprise market.
Powered by Auxis Cloud Solutions, Retail Giant Blasts Through Black Friday Goals
2/1/16 4:27 PM
Traditionally, the day after Thanksgiving in the U.S. – commonly known as “Black Friday” – is viewed as a kickoff to the busiest shopping season of the year, leading up to Christmas. For many retailers, this period is a “make or break” time of year.
Recently, our own Jose Alvarez, Director of Managed Services, spoke to the research firm Clutch, providing feedback on the use and implementation of Amazon S3 service. Obviously, we’re proud to help clients move their data centers to Amazon Web Services, so Jose was more than happy to explore the S3 service in depth for the research firm.