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Jose Alvarez

Jose leads our IT Outsourcing and Solutions practice and has extensive experience always delivering best practices. His expertise includes IT strategic planning, cost control programs, emerging technologies, IT operations and infrastructure management.
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Recent Posts

2/26/20 4:01 PM

The New Intelligent NOC

A Network Operations Center (NOC) is a location where IT professionals can support, monitor and maintain networks and data centers. The NOC is the center of software distribution, network troubleshooting, router and domain name management, coordination with connected systems, and performance monitoring. Every business can choose whether they'll have an in-house NOC, outsourced NOC or choose a combination of both. According to their choice, the outcome of the NOC monitoring, services and functions will be different.

10/1/18 5:48 PM

AWS Leads the Pack in Cloud Services

The demand for cloud services continues to soar. Gone are the days when “the cloud” was simply a mysterious space to be feared or a worn-out buzzword to be ignored. 
Today’s executives are increasingly adopting cloud computing across their entire organization and leveraging everything the service has to offer.
In the process, they are improving business agility, lowering operational costs and increasing their propensity for innovation.

8/27/18 1:40 PM

4 Ways to Get Real ROI From Your Cloud Computing Investment

Millions of organizations have now adopted cloud computing, but many are still missing out on the full spectrum of benefits that the cloud can deliver.

The truth is, many executives wrongly believe that running their workloads in the cloud is far simpler than it actually is and end up paying the price later. They move into the cloud with incorrect assumptions and take many missteps along the way.

12/22/17 3:11 PM

6 Tips to Optimize Your IT Budget (Articles included)

According to the latest forecast by Gartner, worldwide IT spending is projected to total $3.7 trillion in 2018, an increase of 4.3 percent from 2017 estimated spending of $3.5 trillion. In a recent Tech Pro Research survey, respondents reported that their organizations will be prioritizing spending on security, cloud services and hardware in 2018. 

8/8/17 8:45 AM

7 Benefits of ITIL Service Management implementation

In today's rapidly changing world of technology, businesses must be flexible and agile to adapt quickly when delivering critical IT services or risk getting left behind. This means setting up a wide range of processes, policies, controls, and activities to ensure that IT becomes an asset to the business and that your customers' ever increasing demands are satisfied in a cloudy, "as-a-service" world. When in discussions about this issue, two acronyms always come up: ITSM (IT service management) and ITIL (IT Infrastructure Library) ̶ however, though complementary, they often get confused.

7/19/17 9:16 AM

Why Securing Your AWS Applications Can't Wait

It’s well understood that securing your AWS cloud applications is important and that it needs to be front and center. This is especially true for companies that primarily generate business through their applications and websites, such as online retailers and SaaS providers.

7/5/17 11:22 AM

Life after the Cloud: Five Key Challenges and How to Overcome Them

So, you made the leap and picked the right cloud provider or providers to migrate your workloads to, and everything is all set. NOT REALLY.

6/14/17 11:49 AM

AWS vs Azure? What You Need to Consider Before Migrating to the Cloud

While many organizations have already moved at least some of their business workloads to public cloud infrastructure, some of you are just beginning the journey. The benefits are clear: elimination of capital expenditure on infrastructure, instant access to applications and data from any device wherever a user is on the network, additional agility to create and remove infrastructure as needed, improved collaboration and productivity, better security, unlimited storage and simple backup and recovery, and of course the cost advantages of paying only for the highly scalable resources you actually consume. Sounds great, but the next big question is which cloud provider should you choose.

5/16/17 3:54 PM

How Has IT Security Changed With The Cloud?

There's no question that IT security trends are constantly changing. For instance, think back to early 2000’s when we had applications running on physical servers in an on-premises datacenter. Basic security measures were put in place to prevent the virus, malware, and network penetration attacks through perimeter-based software tools and physical appliances. Attacks were noisy, but once cleaned up, did not leave much damage. That all changed in the mid-2000's with the emergence of virtualization, as well as the proliferation of mobile devices, and security evolved to adapt to this changing paradigm.

7/24/16 10:56 AM

Top 3 Common Help Desk Problems and Solutions

It’s one thing to have to wait in long hold queues when you’re calling your cable company for help desk services, but quite another when you’re being asked to hold from within your own company, 

3/4/16 10:00 AM

How Can Enterprises Benefit From the Cloud?

 Nearly half of medium and large enterprises in the US (47%) ranked increased efficiency as the main benefit of cloud infrastructure usage, according to a new survey of 300 enterprises conducted by Clutch. Security (45%) and data storage (41%) followed to fill out the top three benefits of cloud computing in the enterprise market.

2/1/16 4:27 PM

Retail Giant Blasts Through Black Friday Goals (Powered by Auxis)

Traditionally, the day after Thanksgiving in the U.S.  – commonly known as “Black Friday” – is viewed as a kickoff to the busiest shopping season of the year, leading up to Christmas.  For many retailers, this period is a “make or break” time of year.

12/22/15 10:25 AM

Explore Amazon S3 Benefits: Flexible, Scalable And Secure

Recently, our own Jose Alvarez, Director of Managed Services, spoke to the research firm Clutch, providing feedback on the use and implementation of Amazon S3 service. Obviously, we’re proud to help clients move their data centers to Amazon Web Services, so Jose was more than happy to explore the S3 service in depth for the research firm.

11/24/15 3:27 PM

Three Myths and Truths About The Cloud

Here are three myths-- and the truths that go with them -- to help you make a more informed decision when it’s time for your business to jump into this rapidly-expanding technology: