Managed IT Services
Ensure Always-On IT Operations
Finding the right talent, tools, and processes to support seamless, round-the-clock business operations and comprehensive IT support is a significant challenge for many organizations. Partner with Auxis to gain access to the latest tech tools, certified IT resources, and tailored processes aligned to your business goals.
From infrastructure management to ongoing maintenance, monitoring, and technical support across your cloud, on-premise, and hybrid environments, we provide end-to-end IT managed solutions.
What we’ll cover in the consultation:
- High-level assessment of your current IT setup and identify pain points
- Overview of Auxis IT managed services
- What to look for in your ideal IT managed services provider
- Common IT MSP services challenges and how to overcome them
- Customized service options specific to your business needs and objectives
- Any other specific questions you have.
IT Managed Services
IT Help Desk
We work with you to understand the specific needs of your business and build a tailor-made service desk support model, bringing you the right combination of people, processes, and technology.
- Help Desk/Virtual Support Services
- Desktop/On-Site Technical Support Services/Hardware Depot Management
- Endpoint Management Services
Infrastructure Management
Our service offerings include remote monitoring, system (Windows, Linux), cloud management, infrastructure applications and network administration, the security around it as well as other ancillary services, such as DBA (Database Administration).
- IT Cloud and Infrastructure Operations Management
- Digital Workplace Solutions
- Managed Security
Cloud Transformation Services
Tailored service level agreements to address your unique business challenges and drive measurable results throughout your cloud transformation journey.
- Cloud Transformation Strategy
- Cloud Migration
- Cloud Managed Services/CloudOps
- Hybrid Cloud Solutions
Data Center Managed Services
We monitor and manage your data center seamlessly, whether on-site, in a colocation facility, in the cloud, or in hybrid cloud environments.
- 24x7 Monitoring
- Server Management
- Storage Management
- Network Management
- Cloud Management
IT Managed Security Services
Tailor-made security strategies for your business needs encompassing IAM (Identity and Access Management), vulnerability monitoring and management, and overall cloud security.
- Cybersecurity Services
- Security Infrastructure Design
- Security Infrastructure Implementations
- Managed Security
RPA Services
Supporting your end-to-end RPA journey, from identifying the best automation candidates to implementation, ongoing management, and expansion.
- RPA Vision & Strategy
- Proof of Concept
- RPA Expansion & Operating Model Definition
- RPA Managed Services
IT Help Desk
IT Help Desk
We work with you to understand the specific needs of your business and build a tailor-made service desk support model, bringing you the right combination of people, processes, and technology.
- Help Desk/Virtual Support Services
- Desktop/On-Site Technical Support Services/Hardware Depot Management
- Endpoint Management Services
Infrastructure Management
Infrastructure Management
Our service offerings include remote monitoring, system (Windows, Linux), cloud management, infrastructure applications and network administration, the security around it as well as other ancillary services, such as DBA (Database Administration).
- IT Cloud and Infrastructure Operations Management
- Digital Workplace Solutions
- Managed Security
Cloud Transformation Services
Cloud Transformation Services
Tailored service level agreements to address your unique business challenges and drive measurable results throughout your cloud transformation journey.
- Cloud Transformation Strategy
- Cloud Migration
- Cloud Managed Services/CloudOps
- Hybrid Cloud Solutions
Data Center Managed Services
Data Center Managed Services
We monitor and manage your data center seamlessly, whether on-site, in a colocation facility, in the cloud, or in hybrid cloud environments.
- 24x7 Monitoring
- Server Management
- Storage Management
- Network Management
- Cloud Management
IT Managed Security Services
IT Managed Security Services
Tailor-made security strategies for your business needs encompassing IAM (Identity and Access Management), vulnerability monitoring and management, and overall cloud security.
- Cybersecurity Services
- Security Infrastructure Design
- Security Infrastructure Implementations
- Managed Security
RPA Services
RPA Services
Supporting your end-to-end RPA journey, from identifying the best automation candidates to implementation, ongoing management, and expansion.
- RPA Vision & Strategy
- Proof of Concept
- RPA Expansion & Operating Model Definition
- RPA Managed Services
Nearshore Pioneer
in Latin America
With over 25 years of shared services experience in the region, Auxis’ IT Help Desk Outsourcing Services are provided from Latin America’s top nearshore locations. Our customers receive critical advantages like time zone compatibility, strong cultural affinity, and highly educated talent with exceptional English proficiency and familiarity of North American operations.
Costa Rica
Most mature shared services destination in the Americas, with over 350 multinationals providing business services from the country.
Colombia
Ranked #1 in Latin America for availability of skilled talent (IMD World Talent Ranking) and #1 for financial attractiveness in LATAM (Kearney Global Services Location Index).
Supporting Hubs
Our support hubs offer the best quality, technically skilled talent from top nearshoring destinations including Mexico, Argentina, and Guatemala, and use best practices, technology, and innovation to drive continuous process improvement.
Infographic
The True Cost of Hiring Tech Talent
Client Experiences
Ready to Take Your IT Managed Services to the Next Level?