IT Infrastructure Management

Gain Complete Visibility and Control of Your IT Infrastructure

Backed by Grant Thornton’s 100 years of advisory, risk, audit, and compliance expertise, our ‘always-on’ IT infrastructure management transforms IT from a cost center into a strategic driver of business value. We ensure your IT operations are always on, ensuring business continuity and allowing you to focus on innovation and technology-led enablement.

24/7 Monitoring

Shift from reactive fixing to proactive detection and 24/7 support

Endless Scalability

Align IT capacity with business demand using a flexible model

Nearshore Leader

Top talent in your time zone, backed by a global network

AI & Automation

Maximize your IT team's potential with a Platinum UiPath Partner

What we will cover in the consultation:

Recognized as part of the IAOP Outsourcing 100 highlighting excellence in outsourcing since 2015

Whitepaper

A CIO’s Guide to Harnessing Next-Gen Monitoring to Reduce Cloud Costs and Risks

A roadmap to leveraging infrastructure observability to gain a unified view across all IT environments

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IT Infrastructure Managed Services

IT Cloud and Infrastructure Operations Management

  • Managing vast and intricate IT environments can be overwhelming, especially with the proliferation of cloud services, hybrid infrastructures, and diverse technologies.
  • Enhance cloud operations with our fully managed Azure and AWS cloud solutions. Reduce IT burden, enabling a dedicated focus on governance, innovation and business growth. Get tailored support levels across Azure and AWS platforms, encompassing Platform, Operating Systems, Network Management, and Database Management. Benefit from comprehensive services including monitoring, management, security, and optimization, all provided in a straightforward and efficient pricing model.

Managed Security

Simplify infrastructure security management with proven tools and outside expertise. Gain complete visibility of your IT environment and respond quickly and effectively to advanced threats. Adopt a governance framework to bolster security measures using our Managed Security Detection and Response Solutions.

Digital Workplace Solutions

Revolutionize your workplace with our advanced digital workplace solutions. Streamline enterprise collaboration and communication, leveraging a suite of powerful tools. Enhance productivity with Microsoft 365, robust device management with MS-Intune, seamless hybrid work support, and efficient desktop virtualization. Optimize your digital infrastructure for a connected and productive workplace experience.

IT Cloud and Infrastructure Operations Management

IT Cloud and Infrastructure Operations Management

  • Managing vast and intricate IT environments can be overwhelming, especially with the proliferation of cloud services, hybrid infrastructures, and diverse technologies.
  • Enhance cloud operations with our fully managed Azure and AWS cloud solutions. Reduce IT burden, enabling a dedicated focus on governance, innovation and business growth. Get tailored support levels across Azure and AWS platforms, encompassing Platform, Operating Systems, Network Management, and Database Management. Benefit from comprehensive services including monitoring, management, security, and optimization, all provided in a straightforward and efficient pricing model.

Managed Security

Simplify infrastructure security management with proven tools and outside expertise. Gain complete visibility of your IT environment and respond quickly and effectively to advanced threats. Adopt a governance framework to bolster security measures using our Managed Security Detection and Response Solutions.

Digital Workplace Solutions

Revolutionize your workplace with our advanced digital workplace solutions. Streamline enterprise collaboration and communication, leveraging a suite of powerful tools. Enhance productivity with Microsoft 365, robust device management with MS-Intune, seamless hybrid work support, and efficient desktop virtualization. Optimize your digital infrastructure for a connected and productive workplace experience.

The Grant Thornton + Auxis Difference

Why Auxis IT Infrastructure Management Services

Our top nearshore outsourcing destinations offer more than just cost savings, with strategically positioned delivery centers in LATAM, ensuring streamlined operations and 24×7 support aligned with all US time zones.

Auxis’ certified IT professionals bring 25+ years of partnering with CIOs for top-notch service delivery and cutting-edge tech solutions. 

Benefit from Grant Thornton’s 100 years of advisory, risk, audit, and compliance expertise – in addition to Auxis’ proven track record optimizing complex infrastructure – to maximize IT value with confidence.

We offer maximum uptime and quick restoration of operations for mission-critical IT systems, minimizing business impact and mitigating risks effectively. 

Personalized support anytime, anywhere, with multiple contact options such as phone, email, chat, and a self-service management portal for rapid issue resolution. 

Auxis’ comprehensive automation platform for Incident Management, Alert Monitoring, and Robotic Process Automation (RPA), enhances productivity and ensures consistent service delivery. Our infrastructure management services are rooted in continuous improvement methodologies like ITIL® and Six Sigma® for the most efficient management of your IT infrastructure. 

We provide best-in-class security measures, data protection, and disaster recovery capabilities to ensure clients’ IT infrastructure remains resilient and safeguarded against potential threats. 

Clients are at the core of our services. With clearly defined services that are mapped to business needs, our Infrastructure Management Services are customized to your needs. We actively listen to client feedback and requirements, consistently adapting and improving our offerings to meet their specific needs. 

Nearshore Outsourcing
Pioneer with Global Scale

As one of the first to deliver IT and business process outsourcing from Latin America to the U.S., our nearshore platform remains the market leader – offering a robust network of delivery centers and supporting hubs that harness the strengths of the top destinations. Going beyond cost savings, we provide highly skilled talent, real-time collaboration, cultural alignment, and exceptional English proficiency – enabling you to execute both complex and transactional work successfully. Our platform can also expand globally if your business demands, delivering the same excellence on a worldwide scale.

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Costa Rica

Ranked among the world’s premier outsourcing destinations, Costa Rica is Latin America’s most mature shared services market – home to 350+ multinational companies. Combining highly educated talent, a favorable business climate, and exceptional English fluency, Costa Rica is an ideal choice for high-performance nearshore operations across your value chain.

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Colombia

Colombia combines one of the largest skilled workforces in Latin America with the strongest financial attractiveness of the top nearshore markets. Backed by a rapidly growing tech ecosystem, modern infrastructure, and attractive business environment, Colombia has emerged as a top destination globally for high-value outsourcing that delivers both performance and significant savings.

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Support Hubs

Our regional support hubs in leading nearshore destinations such as Mexico, Guatemala, and Argentina provide access to technically proficient, specialized talent. Designed to scale with your business, these hubs leverage best practices, advanced technology, and a culture of innovation to drive continuous process improvement, operational excellence, and seamless collaboration with U.S. teams.

Offshore

Our nearshore delivery platform in Latin America integrates seamlessly with Grant Thornton’s best-in-class service centers across Asia, Europe, and the Middle East – helping U.S. multinationals combine nearshore agility and collaboration with the scale and cost efficiencies of the top offshore markets to build the best solution for your business.

Ready to Transform Your IT Infrastructure into a Strategic Asset?

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