Healthcare BPO Services
Stay Focused on Quality Patient Care
The healthcare industry faces significant pressure to evolve care models, alleviate workforce shortages, and optimize revenue cycle management to improve patient experiences.
Auxis joined forces with Grant Thornton to create a truly differentiated solution—combining nearshore execution, advanced AI and automation, and a century of Office of the CFO expertise into an end-to-end finance modernization engine. Through our healthcare business process outsourcing services, we help organizations transform operations with the talent, digital tools, and process expertise needed to keep pace with rapidly evolving technology, regulatory requirements, and patient expectations.
What we’ll cover in the consultation:
- Processes you are interested in outsourcing and how Auxis can support you
- Results and benefits to expect from healthcare business process outsourcing
- Different outsourcing models (onshore, nearshore, and offshore) and pros/cons of each
- Estimated labor savings from healthcare BPO with Auxis
- Additional savings opportunities from process improvement and automation (e.g., RPA)
- How Auxis is different from other healthcare bpo companies
- Answer any questions
Auxis Services to Help Healthcare Organizations Achieve Peak Performance
Auxis offers a comprehensive suite of strategic consulting and outsourcing solutions that can increase productivity, transform patient experiences, drive operational excellence, and lower costs for healthcare organizations.
Revenue Cycle Management
- Insurance Verification & Prior Authorization
- Benefits Determination
- Coding
- Claims Processing, Follow-ups, & Denial Resolution
- Accounting Transactions
- Billing & Collections
Finance and Accounting
- Finance Transformation, Optimization Assessments, & Roadmaps
- Shared Services Consulting
- Order to Cash (AR)
- Purchase to Pay (AP)
- Record to Report (R2R)
- Decision Support
IT Modernization Services
- Help Desk
- Technical Customer Support
- NOC & Network Ops
- Cloud Transformation
- Infrastructure Management
- Cybersecurity
- DevOps
- Application Development
- IT Staffing Augmentation
Other Business Support
- Customer Service
- Human Resources
- Industry-Specific Back-Office Services
- Operational Audits
Digital Transformation & Consulting Services
- Digital Assessments & Roadmaps
- Intelligent Automation & RPA
- Business Intelligence & Analytics
- System Selection & Implementation
- Application Modernization
- M&A Integration
- Enterprise Program Management
Revenue Cycle Management
Revenue Cycle Management
- Insurance Verification & Prior Authorization
- Benefits Determination
- Coding
- Claims Processing, Follow-ups, & Denial Resolution
- Accounting Transactions
- Billing & Collections
Finance and Accounting
Finance and Accounting
- Finance Transformation, Optimization Assessments, & Roadmaps
- Shared Services Consulting
- Order to Cash (AR)
- Purchase to Pay (AP)
- Record to Report (R2R)
- Decision Support
IT Modernization Services
IT Modernization Services
- Help Desk
- Technical Customer Support
- NOC & Network Ops
- Cloud Transformation
- Infrastructure Management
- Cybersecurity
- DevOps
- Application Development
- IT Staffing Augmentation
Other Business Support
Other Business Support
- Customer Service
- Human Resources
- Industry-Specific Back-Office Services
- Operational Audits
Digital Transformation & Consulting Services
Digital Transformation & Consulting Services
- Digital Assessments & Roadmaps
- Intelligent Automation & RPA
- Business Intelligence & Analytics
- System Selection & Implementation
- Application Modernization
- M&A Integration
- Enterprise Program Management
The Auxis Difference
Why Healthcare Organizations Choose Auxis
Unique Perspective on Business Transformation
Through our unique combination of being led by experienced advisors, former industry practitioners, and hands-on BPO providers, we bring best practices, digital capabilities, and operational strategy to achieve breakthrough performance faster and more cost-effectively.
High-level Skills to Support Advanced Tier of Services
We understand the critical role that real-time collaboration and effective communication play in staying competitive, compliant, and better equipped to provide high-quality care to patients. Our delivery platform leverages resources from top nearshoring hubs such as Costa Rica and Colombia, which are equipped with English proficiency, multilingual capabilities, technical qualifications, and critical-thinking skills to support a more advanced tier of healthcare services. All provided from the same or adjacent time zone as you.
Deep Experience Mitigating Healthcare Industry Risk
Ease compliance burdens and security risks with instant access to our best-in-class security products, governance, and deep experience navigating the complexities of healthcare regulations. Our services are fully compliant with HIPAA (Health Insurance Portability and Accountability Act) and PCI DSS (Payment Card Industry Data Security Standard), ensuring the highest level of security and privacy for your healthcare practice and patients.
We adopt your security and compliance processes, systems, and controls. We can also incorporate a clean room in our service delivery centers, creating a segregated, secure space with specialized hardware and software, controlled access, multiple monitoring measures, and prohibition of data capture instruments.
Always-on IT Infrastructure
Uninterrupted access to critical patient data and systems is paramount. With our robust and resilient infrastructure solutions, your operations will remain seamlessly operational, empowering you to provide consistent, high-quality care to your patients 24/7. Choose us to ensure your healthcare facility stays connected, secure, and always ready to meet the needs of your patients.
Proven RCM Success
The management and execution of various financial and administrative transactions related to patient care, insurance claims, and other healthcare-related processes calls for unwavering accuracy and efficiency. Leading healthcare providers rely on our specialized revenue cycle management services, strategically designed to optimize the financial and administrative operations essential for the smooth functioning of healthcare organizations.
Tailored, Turnkey Outsourcing Solutions
Our turnkey nearshore outsourcing solutions deliver the confidence that your business processes operate well, freeing internal teams to focus on strategy and growth. We deliver a complete, right-sized team and proven migration methodology to run critical business operations like revenue cycle management, finance and accounting, information technology, customer service, human resources, and more. We also allow you to easily scale operations up or down according to market needs.
Nearshore Outsourcing
Pioneer with Global Scale
As one of the first to deliver IT and business process outsourcing from Latin America to the U.S., our nearshore platform remains the market leader – offering a robust network of delivery centers and supporting hubs that harness the strengths of the top destinations. Going beyond cost savings, we provide highly skilled talent, real-time collaboration, cultural alignment, and exceptional English proficiency – enabling you to execute both complex and transactional work successfully. Our platform can also expand globally if your business demands, delivering the same excellence on a worldwide scale.
Costa Rica
Ranked among the world’s premier outsourcing destinations, Costa Rica is Latin America’s most mature shared services market – home to 350+ multinational companies. Combining highly educated talent, a favorable business climate, and exceptional English fluency, Costa Rica is an ideal choice for high-performance nearshore operations across your value chain.
Colombia
Colombia combines one of the largest skilled workforces in Latin America with the strongest financial attractiveness of the top nearshore markets. Backed by a rapidly growing tech ecosystem, modern infrastructure, and attractive business environment, Colombia has emerged as a top destination globally for high-value outsourcing that delivers both performance and significant savings.
Support Hubs
Our regional support hubs in leading nearshore destinations such as Mexico, Guatemala, and Argentina provide access to technically proficient, specialized talent. Designed to scale with your business, these hubs leverage best practices, advanced technology, and a culture of innovation to drive continuous process improvement, operational excellence, and seamless collaboration with U.S. teams.
Offshore
Our nearshore delivery platform in Latin America integrates seamlessly with Grant Thornton’s best-in-class service centers across Asia, Europe, and the Middle East – helping U.S. multinationals combine nearshore agility and collaboration with the scale and cost efficiencies of the top offshore markets to build the best solution for your business.
RCM Outsourcing for Top U.S. Healthcare Provider
Ready to Take Your Healthcare BPO Services to the Next Level?