LET'S DISCUSS YOUR
SHARED SERVICES STRATEGY!
Depending on the stage you are in your shared services journey, your consultation will provide you valuable insights into the following types of questions:
CONSIDERATION & STRATEGY STAGE
How do I get started? How do I develop a strong strategy and business case?
What is the right model (outsourced, captive or hybrid) for me?
Where is the best location?
How do I align the organization?
DESIGN & IMPLEMENTATION STAGE
Should I standardize processes/systems before or after the implementation?
How do I avoid losing key people before I'm ready?
What additional technologies are needed?
How fast can I implement without disrupting the business?
OPTIMIZATION STAGE
How do I provide my customers better insights and understanding of our performance?
How does my center’s performance (cost, efficiency, service levels) compare to benchmarks?
Can my center be expanded to include more functions, business units or geographies?
How can I better deliver continuous performance improvement?