Whitepapers

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    Survey Report 2016 - A DEEPER EXPLORATION OF SHARED SERVICES IN LATIN AMERICA

    Latin America has become a premier destination for shared services, with operations graduating from purely transactional models, into a broad range of higher value-add services. Nearshoring is growing, and hybrid captive-outsourcing models are emerging as a response to both center maturity and regional complexity. This study is our attempt to provide a deeper exploration of shared services in Latin America and some actionable insights that we hope you find valuable. Download now to read the full report.

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