Implementing a shared services center (SSC) or broader global business services (GBS) center is not for the faint of heart. Complexity is growing by leaps and bounds as business leaders face mounting pressure to not only achieve cost savings but deliver a high-quality customer experience and competitive edge.
But even with a clear SSC strategy in place, poor understanding of existing processes, inadequate change management programs, and unrealistic timelines can all but guarantee a rocky migration. The result: a sub-optimal operation where processes fail to improve, existing inefficiencies only get worse, and frustration from business units escalates – increasing your risk of failure.
That’s where Auxis Shared Services Implementation Consulting come in.
As experienced SSC advisors, hands-on outsourcers, and former industry operators, we don’t just define a successful implementation roadmap. We execute it.
Our proven methodology has consistently helped Fortune 1000 organizations across industries achieve a smooth and successful shared services migration that creates long-term value. We combine an effective hands-on approach with vast process transformation and operational change management experience to take your project from start to finish, customizing our services to meet your specific needs.
We know extensive communication and collaboration that maintain executive alignment are key success factors. Our methodology involves multiple stages, milestones, and checkpoints to ensure all activities are performed thoroughly and completely, and with validation from stakeholders.
Our deep experience also keeps us mindful of potential pitfalls and risks – with skilled and qualified teams ready to address any problems that arise. Case in point: At a time that at least 70% of digital transformation initiatives fail to deliver expected outcomes, according to a Harvard Business Review report, we have a proven track record of successfully layering new technology like intelligent automation and AI into core business activities.
We also recognize that successful implementation doesn’t end with “go live.” We maintain robust processes for stabilization that incorporate hyper-care and shared services optimization built around a continuous improvement strategy and metrics.
Amid today’s uncertain macroeconomic conditions, shared services centers are no longer a “nice to have” for larger organizations but a competitive necessity. Partnering with Auxis Shared Services Consulting delivers best practices and a proven implementation process that sets you well on the path to project ROI.
