Outsourcing 101

A Guide For First Time Outsourcers

Outsourcing of non-core operations is a proven business method to successfully drive cost optimization, innovation and higher internal focus for companies looking to achieve peak performance in their back offices

This piece is designed to help answer the fundamental questions that many business executives who are new to outsourcing might have, while also giving them some guidance on how to get started with outsourcing.


Topics Covered


  • The Offshoring Delivery Model
  • Is Outsourcing Right For My Business?
  • What Functions Should I Consider Outsourcing?
  • Which Location Should I Outsource to?
  • How Do I Get Started?

“The Duke University survey reported that 58% of mid-sized companies (500-20,000 employees) and 43% of small companies (less than 500 employees) use outsourcing services