How To Leverage Automation The Right Way Within Your IT Operations in 2021

calendarJoin our Webinar on:
Wednesday, Feb 10th, 2021
12:00 pm - 1:00 pm ET


As a result of COVID, the CIO’s relationship with the business is stronger than ever with 70% of CIOs assuming leadership of high-impact initiatives.

In order to fulfill these new strategic demands CIOs will need to accelerate the automation of core IT operations to free up their teams from all those time-consuming, manual activities of “keeping the lights on” that are preventing them to be “up to the task”. According to Gartner, by 2024 hyper automation will reduce the cost of IT operations by 30% while reducing complexity in modern hybrid IT environments.

Only the automation-driven IT organizations will be able to effectively and securely manage the increasing number of tickets, alerts, and threats in their environment while also delivering on the business innovation agenda.

Join our expert panel to discuss the key automation opportunities in IT Operations and what does it take to implement them right!

Key Topics for Discussion

  • What are the key process candidates for automation in IT Operations, from help desk to network management and patching
  • What are the latest tools and technologies to adopt IT Automation (E.g. RPA, chatbots, alert monitoring, etc.)
  • Real-world examples and case studies
  • How to build the business case for automation
  • Highlights of 2 leading IT automation platforms: UiPath and OpsGenie


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Brad Beumer

Contact Center Pre-Sales at UiPath


Brad leads UiPath's customer experience and contacts center practice for the Americas. He is focused on call center and customer service areas, working directly with customers to help them understand how RPA and hyperautomation fit within their customer service journey. Previously to join UiPath he worked for organizations such as E&Y, Perficient, Microsoft, and Accenture. Brad holds an MBA from Ball State University.

Alvaro Prieto 125 x 125-1

Alvaro Prieto

Senior Managing Director


Alvaro leads Auxis' technology practice and brings over 25 years of leadership, achievement and strong business and information technology experience to Auxis, having previously worked for companies like Merrill Lynch International and Pepsi-Cola International.

Alvaro has tremendous strength in leading large software developments, implementations and external teams throughout Latin America, Europe, Asia and the United States for financial services, manufacturing, distribution and non-profit organizations. He has managed and delivered business and technology projects to over 300 different companies ranging from small to large enterprises.


Kate Clavet

Kate Clavet

Product Marketing Manager


Kate is a Product Marketing Manager at Opsgenie/Atlassian. Kate is passionate about creating and executing sales enablement programs focusing on: the industry landscape with a competitive focus, new feature releases, and positioning. She previously worked for organizations like Grandstream Network and Bose Corporation.


Eduardo Diquez

Consulting Director, Intelligent Automation Practice


Eduardo is the Consulting Director of the Intelligent Automation & RPA Practice at Auxis, including the ongoing management of its IA Center of Excellence in Costa Rica. With over 10 years of experience in process improvement and finance transformation, Eduardo has a proven track record working with CFOs in the design and implementation of back office optimization initiatives, with a deep focus on implementing long-term, scalable Automation Programs.

Eduardo has successfully delivered over 200 robots to more than 30 different organizations across multiple industries including retail, financial services, hospitality, healthcare, and manufacturing.Some of Eduardo’s recent clients include Baptist Health, Revlon Cosmetics, Pandora Jewelry, Melia Hotels, and Amerant Bank.

Prior to joining Auxis, Eduardo worked at Accenture for 5 years, where he was involved in multiple process optimization and cost reduction projects for leading consumer goods companies across the Americas. Eduardo holds an Industrial Engineering Degree from Universidad Metropolitana in Caracas, Venezuela and an MBA from Babson College in Boston, Massachusetts.