Steven Covey’s book, “The 7 Habits of Highly Effective People” has been a touchstone for business executives for more than 20 years. Covey’s principles can apply to virtually any setting, and offer an effective framework for establishing and running a successful business operation.
In this webinar, the timeless principles documented in the book is applied to the outsourcing industry, to define the optimal way to establish and run an outsourcing operation that best serves both sides of the equation, the service provider and the customer.
Eric Liebross, Auxis Senior Vice President of BPO, outlines how the seven principles ensure effective outsourcing partnerships:
- Be proactive
- Begin with the end in mind
- Put first things first
- Think win-win
- Seek first to understand, and then to be understood
- Synergize
- Sharpen the saw
Watch this webinar to learn how to establish a strong outsourcing partnership that brings value to both organizations and helps to create and maintain a high performance organization.
