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12/22/17 3:11 PM

6 Tips to Optimize Your IT Budget (Articles included)

According to the latest forecast by Gartner, worldwide IT spending is projected to total $3.7 trillion in 2018, an increase of 4.3 percent from 2017 estimated spending of $3.5 trillion. In a recent...

12/7/17 3:16 PM

The Functions of a Modern Back Office

The typical back-office of most organizations spends 75-80% of their time “keeping the lights on.” This means transactional processing and non-value added activities. This dynamic leaves only 20-25%...

12/5/17 3:34 PM

Getting Started with RPA: 5 Key Lessons Learned

I suspect that a high percentage of people reading this article are already familiar with the basics of Robotics Process Automation (RPA), and the significant cost savings and efficiencies that RPA...

12/5/17 9:15 AM

Building your RPA Center of Excellence Dream Team

In a recent post, I shared 5 Lessons Learned on How to Get Started with Robotics Process Automation (RPA). These lessons ranged from “don’t drink the vendor Kool-Aid” to “embrace your workforce” to...

11/30/17 1:30 PM

7 Key Best Practices For a Shared Services Model Business Case

Today’s competitive business landscape calls for aggressive and sustainable ways to cut internal costs without compromising the service levels of the organization. One area that has been prone to...

11/2/17 9:49 AM

Managing DevOps With the Right Workforce Management Strategy

In our ongoing series, we started by highlighting the challenges businesses face in today's rapidly changing world of technology and services and the benefits that an agile, DevOps approach can bring...

9/13/17 3:00 PM

The DevOps Journey Begins with Governance

So, you have determined that implementing an agile DevOps framework and related business processes is the best strategy for your organization. The benefits are clear after all  ̶  faster...

8/22/17 5:01 PM

The Benefits of a DevOps Model

Today, companies in all industries rely on software to meet customer and user demands. Besides, peoples' expectations have changed dramatically in the last few years, as they demand instant,...

8/8/17 8:45 AM

7 Benefits of ITIL Service Management implementation

In today's rapidly changing world of technology, businesses must be flexible and agile to adapt quickly when delivering critical IT services or risk getting left behind. This means setting up a wide...

8/3/17 2:07 PM

Robots aren't coming…they're here!

It's official, Robotics Process Automation (RPA) has survived the hype cycle and is now one of the leading disruptive technologies of 2017. In other words, RPA is not just a thing of the future, it's...

7/19/17 9:16 AM

Why Securing Your AWS Applications Can't Wait

It’s well understood that securing your AWS cloud applications is important and that it needs to be front and center. This is especially true for companies that primarily generate business through...

7/5/17 11:22 AM

How to Overcome The 5 Most Common Cloud Migration Challenges

So, you made the leap and picked the right cloud provider or providers to migrate your workloads to, and everything is all set. NOT REALLY.

6/28/17 2:50 PM

What does Amazon's Whole Foods Purchase mean to the Retail Industry?

 There’s been a lot of hype during the last two weeks around Amazon’s acquisition of Whole Foods. Just when you thought that the traditional retail industry couldn't be in a more serious state of...

6/14/17 11:49 AM

AWS vs Azure: Which one is best for your business?

While many organizations have already moved at least some of their business workloads to public cloud infrastructure, some of you are just beginning the journey. The benefits are clear: elimination...

6/7/17 9:00 AM

Solving the IT Talent Shortage – Define your Core and Leverage Outsourcing

 Today, any CIO can tell you that one of their biggest concerns is the growing lack of IT talent in the market.  With the massive uptick in cloud and mobility in industries across the board, the...

5/17/17 3:27 PM

2017 HR Shared Services & Outsourcing Summit Chicago: LatAm Focus Day Recap

The 21st HR Shared Services & Outsourcing Summit, organized by IQPC, was held this week in Chicago from May 15th to May 18th, 2017.

5/17/17 12:00 PM

Top 6 Help Desk Outsourcing Benefits: Why you should Consider It

Help desk outsourcing has become more popular. Why? Should you Outsource your Help Desk? While help desk services are essential for businesses of all sizes, operating one in-house is essentially a...

5/16/17 4:56 PM

4 Tips to Move to a Consumption-Based IT Model

In today's cloudy and mobile world, people expect to be able to access what they want wherever they are on the network and from whatever device they choose. To satisfy this demand, businesses need to...

5/16/17 3:54 PM

How Has IT Security Changed With The Cloud?

There's no question that IT security trends are constantly changing. For instance, think back to early 2000’s when we had applications running on physical servers in an on-premises datacenter. Basic...

4/3/17 6:03 PM

POS Technology and Security Challenge (2017)

 With the latest 2017 POS technology changes to PCI-DSS, and ever-changing security requirements in a world in which electronic transactions are constantly under attack, there are significant changes...

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