Client Profile
Largest transportation company serving the flower industry, transporting approximately 80% of the flowers imported into the United States.
Business Challenge
Company faced intense competition and eroding margins. An inadequate information system infrastructure and a deeply imbedded culture resistant to change hampered its ability to compete.
Solution & Approach
- Facilitated strategic planning sessions
- Led a comprehensive operational analysis and reengineering of all major operating processes.
- Developed a strategic information systems plan in support of the new operating model.
- Crafted comprehensive best-of-breed systems solution that involved leading edge package software to handle the financial management, warehouse management, transportation management, and asset management requirements of the organization.
- Led a two-year system implementation that impacted all facets of the organization’s operations.
Services Provided:
- Operational excellence
- IT planning
- IT Architecture
- Project management
- Business process improvement
- System implementation & integration
- Infrastructure design & deployment