2017 HR Shared Services & Outsourcing Summit Chicago: LatAm Focus Day Recap

2017 HR shared services

 

The 21st HR Shared Services & Outsourcing Summit, organized by IQPC, was held this week in Chicago from May 15th to May 18th, 2017.

The first day of the conference was focused on learning more about Latin America as a potential shared services and outsourcing destination for the participating organizations. Some of the companies attending the workshop included Amazon, McCormick, and Arrow Electronics.

I was invited as one of the speakers and facilitators of the workshop due to Auxis’ extensive experience in the Nearshoring and Latin America Shared Services industry. My session, “Report from the Front: How are SSCs in Latin America Really Operating”, focused on providing a real-world perspective of the shared services market in the region, and key considerations to keep in mind if your organization is embarking in this type of initiatives.

As part of the presentation, I also shared the key insights of Auxis’ 2016 Shared Services Survey Report, A Deeper Exploration of Shared Services in Latin America.

The key take-aways from my session included:

  • Latin America is a great location alternative for a Pan-Regional or Americas model
  • You don’t have to be a huge company to make the case for Shared Servicesaverage SSC in LatAm is 150 employees / 90% are multi-function
  • Defining a clear strategy and objectives from the beginning is critical!
  • Truly understanding the business case and where the opportunities are coming from will help avoid surprises in the future
  • Your cost savings will be driven from the markets you are going from and going to – inclusion of North America will significantly increase savings
  • Understanding your organizational culture and who you will be serving is key to deciding where to locate
  • Establishing your center in a country where you already have operations is much easier and will require significantly less investments.
  • Even if your company does not have operations in Latin America, you can still leverage the labor arbitrage of the region through a nearshore outsourcing partner. 

To get a copy of the full presentation, you can download it here. 

If you want to learn more about our Back Office Optimization Services, please visit our Shared Services Solutions or Nearshore Outsourcing page.

UPCOMING EVENTS 

Redesigning Compensation Plans
Wed, March 6, 2019, 8-10AM

hosted by The CFO Leadership Council NYC
Offices of Goodwin | NY Times Building
620 8th Avenue, 
26th Floor
New York City, NY  10018

Shared Services & Outsourcing Week
March 11-14, 2019
Disney's Coronado Spring Resort, Orlando FL

CFO CHICAGO 
Sponsor/Presenter
Thurs. March 21, 2019 | 
9:30AM-5:30PM
Chicago venue-TBD

Law School for the CFO 
Wed. April 10, 2019 
Time TBD
Boston venue TBD

Connect CFO Leadership Summit
April 14-16, 2019.

The Red Rock Casino Resort & Spa, Las Vegas 

WEBINAR: 
Creating Value with Finance Nearshore Outsourcing:
Why CFOS Should Take a Closer Look

April 17, 2019 12-1pm EST.
Hosted by Auxis & The CFO Leadership Council

The CFO Leadership Conference 
May 13-14, 2019 
Boston Seaport District

CIO Visions Summit
June 2-4, 2019
Las Vegas, Nevada

Term Sheet Wars
Wed, June 12, 2019 

hosted by The CFO Leadership Council NYC
Time & Venue TBD

Intelligent Automation Week
July 29-Aug 1, 2019
Venue TBD

CFO New York 
Sponsor/Presenter
Thurs. Aug 15, 2019 | 
9:30AM-5:30PM
NYC venue-TBD

PAST EVENTS

Cyber Security: Practical Protection for the Modern Age
hosted by NYC CFO Leadership Council
Wed, January 23, 2019

Business Opportunities in Costa Rica - Breakfast Seminar
January 18, 2019
Fairleigh Dickinson University
Teaneck, NJ 07666

CFO New York
Sponsor/Presenter
December 13, 2018, NY

Future of Digital Production Teams 
Featured Panelist: Raul Vega, Auxis CEO
December 4, 2018, New York City 

Webinar: Where Are We With RPA
VIEW ON-DEMAND RPA webinar

Get exclusive insights on the current state of RPA based on results of our 2018 RPA Study
Presented by: Eric Liebross, Sr VP Back Office Optimization, Auxis 

Midmarket CIO Forum San Antonio, TX
Sponsor & Presenter, The Economics of IT
Sept 30-Oct 2, 2018

Operating Partners Forum - New York
Presenting: Modernizing Back Office Operations in PE Backed Organizations
Oct 17-18, 2018



CFO Chicago
Sponsor & Host of Roundtable Discussions, "The Modern Back Office"
Aug 16, 2018

 

Intelligent Automation Week Chicago
Panel Discussion Where Are We With RPA?  
Presented key findings of our 2018 RPA Study-Download here
Moderated by: Eric Liebross, Sr VP Back Office Optimization, Auxis 
July 30-Aug 2, 2018

Camscat Shared Services LATAM Conference - Costa Rica 
Co-Sponsored with UiPath
Presented: Where Are We With RPA? Auxis 2018 RPA Survey Report-Download here 
July 11-12, 2018 

"The Tech-Savvy CFO: Leveraging Emerging Technologies" 
Hosted by CFO Leadership Council Event

Featured Panelist: Eric Liebross, Sr VP Back Office Optimization, Auxis 
May 15th 

Midsize Enterprise Summit - Orlando, FL
SPONSOR & Boardroom presenter: Robotics Process Automation
Presenter: Alvaro Prieto, Auxis Sr. Managing Director, Founder & Technology Leader
April 29-May 1, 2018

CIO Mid Market Summit - Savannah, GA
Sponsor & Boardroom session presenter: Robotics Process Automation
Presenter: Alvaro Prieto, Auxis Sr. Managing Director, Founder & Technology Leader
April 8-10, 2018

Shared Services & Outsourcing Week - Orlando, FL
Interactive Discussion: The New Location Paradox 

HOSTED BY: Eric Liebross, Sr VP Back Office Optimization, Auxis 
March 19-22, 2018


WEBINAR SERIES: ROBOTICS PROCESS AUTOMATION

Host – Eric Liebross, Sr VP Back Office Optimization at Auxis

PART 1 - RPA 101: Getting Your Feet Wet
OCTOBER 4, 2017 – 1:00 - 2:00 PM EST

PART 2 - Diving into RPA
NOVEMBER 9, 2017 – 1:00 - 2:00 PM EST

WEBINAR SERIES: CHECKLIST FOR EMBARKING ON THE F&A BPO OUTSOURCING JOURNEY!
OCTOBER 11, 2017 – 1:00 - 2:00 PM EST
Hosted by Nearshore Americas & Trinidad & Tobago IFC
Guest Speaker: Auxis CEO, Raul Vega

11th ANNUAL SHARED SERVICES & OUTSOURCING WEEK LATAM
AUGUST 23-25, 2017 – The Ritz-Carlton Coconut Grove, Miami, FL
Chair Sponsor – Raul Vega, Auxis CEO
Booth #1


21st SHARED SERVICES & OUTSOURCING WEEK - SSOW 2017
March 06 – 09th 2017 - Loews Royal Pacific, Orlando, FL
Booth# 423

10th ANNUAL SHARED SERVICES & OUTSOURCING WEEK LATAM 
August 22 - 24, 2016 Ritz-Carlton Coconut Grove, Miami, FL
Chair Sponsor – Raul Vega, Auxis CEO

9th ANNUAL SHARED SERVICES & OUTSOURCING WEEK LATAM 
October 26-29, 2015 - Alexander Resort Miami, FL
Chair Sponsor – Raul Vega, Auxis CEO

AWS re:Invent  
October 6th – 9th 2015 - Las Vegas,NV