Save up to 45% on your annual back office processing costs.
Florida based companies can reduce their annual back office processing cost from 33% to 45% by implementing a near shore business process outsourcing model.
Quickly established IT Best Practices to control and reduce IT operating costs for a nationally recognized advertising agency.
Nationally recognized advertising agency with clients such as American Express,
Best Buy, Burger King and Microsoft. Company has locations in the United States,
Europe and Canada.
Agency's rapid growth and highly flexible operating model was straining the IT
department's capability to provide the required service levels in a consistent and
cost effective manner. Growing day to day IT operational complexities were
preventing IT leadership from focusing adequate time on higher value creating
activities. Agency also needed to implement a more structured and disciplined IT
operating model to maintain regulatory compliance and security.
Services:
Outsourced IT Operations Management (24x7) including
Service Desk with 24x7 live operator and device monitoring and alerting
Data Center Management and Operations with three data centers located in the United States and abroad
Network Operations with over 7 locations throughout the United States, Canada and Europe
Responsible for the management including uptime and performance of over 500 networked devices
Over 700TB of data under management
Executed multiple infrastructure technology projects such as Email cloud, services,
Server and Applications Virtualization, Storage platform implementation and SOX
compliance among others
Results:
Adopted IT Service Management practices using ITIL based standards.
Established a culture of service level metrics to run IT. Reports were
evaluated on monthly basis for each of the IT Service Management
processes supported such as incident and change management among
others
Migrated over 1,000 users into a cloud email and achieving cost reductions
of over 30% per year
Achieved target costs and strong service management disciplines while agency grew by double digit percentages
About Auxis
Auxis is a management consulting and outsourcing firm dedicated to enabling growth for our customers. We offer a multi-disciplined approach to develop and implement practical, robust and scalable solutions that generate superior business performance, providing significant competitive advantages to our clients. Our core belief is that our success should be measured by tangible and sustainable financial results. Simply put, Auxis helps clients prosper.
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